SMS Banking - Text Messaging App
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Issue: |
SMS (text) banking service remains very popular among banking customers in Ukraine. Users can perform selected banking services via their mobile phones using SMS messaging. For example one of the largest banks in Ukraine, a member of the Raiffeisen Banking Group, offers the following banking operations via SMS messaging:
• Account balance enquiry
• Requests for current information like currency exchange rates or deposit interest rates
• List of user's accounts
• Account's five last transactions
• Password change option
• De-activating credit or debit card in case it is lost, etc.
Though SMS banking is a convenient solution to perform some transactions via mobile phones, it requires end users to take some time creating different sms messages. For example, in order to enquire on an account balance, the cell phone user has to create the following message: "A"[space]"account #"[space]"password".
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| Solution: |
To ease the process of sms messaging for bank customers, Softjourn developed a client application supporting the following smart phone platforms:
• J2ME
• Android
• iPhone (via web)
J2ME platform was given the highest priority due to the fact that it is most widely used among the bank’s customers. However, the number of smart phone users has been increasing over the last couple of years, so it was decided that the application should also run on iPhone and Android.
The application does not change the underlying sms banking system's functionality, it just makes it much easier for users to get the information that they want.
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| Result: |
A user friendly app that eases the process of performing banking operations via a mobile phone, which saves the bank customer's time and increases their satisfaction with the bank's overall services.
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| Technologies: |
Platforms: J2ME & Android
Programming language: Java
Android SDK
IDE: Eclipse
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