Privacy policy
Softjourn

Privacy Policy

§ 1 General information

This Privacy Policy presents the principles of obtaining and using information, including the personal data of users of the Website available at https://softjourn.com/, by SOFTJOURN POLSKA Spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław.

 

§ 2 Information about the personal data controller

SOFTJOURN POLSKA Spółka z ograniczoną odpowiedzialnością, with its registered office in Wrocław, ul. Jana Pawła II 9, 50-136 Wrocław, entered into the Register of Entrepreneurs maintained by the District Court for Wrocław-Fabryczna in Wrocław, 9th Commercial Department of the National Court Register, under the numbers: KRS 0000522956, NIP 8971801362, REGON 022495473, is the controller of your personal data as described by the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as “GDPR”).

 

§ 3 Contact details

You can contact us at any time by post, by writing to the address indicated in § 2, or by electronic mail at rodo@softjourn.com

 

§ 4 Purposes and legal grounds for personal data processing

We process your personal data for the purposes indicated below, on the basis of legitimate interest of SOFTJOURN POLSKA Spółka z o.o., which includes:
-    providing answers to questions / messages sent by you;
-    conducting statistical analyses.
If we obtain your permission, we process your personal data in order to:
-    contact you, including for purposes related to permitted marketing activities, through available communication channels, in particular by e-mail and telephone,
-    send commercial information by means of electronic communication;
Using our website does not require providing personal data, but without providing your data we are not able to answer your question.
You can withdraw your consent to the processing of personal data concerning you at any time, in the same way in which you have expressed it. We will process your personal data until you have withdrawn your consent.

 

§ 5 The scope and method of processing information, including personal data

While you use our Website, we come into possession of information partially sent automatically by web browsers. This information is needed to ensure the proper functioning of the Website and to enable you to use it, in particular to maintain the services provided to you, improve the Website and comply with safety and legal requirements. In addition, it is needed to compile statistics and perform analytical research using Google Analytics, HotJar, Finteza, Facebook Pixel, Linkedin Insight, Youtube tracking, Vimeo Tracking, MS Dynamics tracking. This information may contain data such as: the IP address of your device, its type, unique identifier, name of the operating system, browser settings, date and time of sent queries, and your activity on the Website. The exact information we obtain depends on the type of device that you are using and your software settings. When you visit our Website, we use information files called cookies. Our Website sends these files to web browsers, which then store them on devices that you use (computer, smartphone, smartwatch) or gain access to information already stored on them. Such files consist of strings of characters that encode information concerning, among others, your activity on our websites. They enable us to facilitate your use of the Website. You can specify the conditions for storage or access to information contained in cookies using the settings of your browser or device at any time. In this way, you can grant consent (pursuant to Article 173(2) of the Telecommunications Law) to store and access cookies, or withdraw such consent by blocking the acceptance of cookies. You can also delete cookies from our Website as well as from entities whose plugins have been placed on our Website. However, completely preventing cookies from being placed on your device may cause difficulties in using our Website.

 

§ 6 Transfer of data to third countries or international organisations

Your personal data will be transferred outside the European Economic Area. Like most companies, we use various popular services and technologies offered by entities such as Google, Facebook, Microsoft. These companies are based outside the European Union, and therefore in the light of the provisions of the GDPR are treated as third countries.
We will provide you with additional explanations regarding the transfer of personal data at any time, in particular when this matter raises your concern. You have the right to obtain a copy of personal data transferred to a third country at any time.

 

§ 7 Information on recipients of personal data

We share your personal data only when it is necessary for the proper provision of services to you and, within the limits of generally applicable law, to entities guaranteeing the security of personal data processing. We may share your personal data with: entities processing personal data on our behalf, in particular: subcontractors in the customer service process; traders
involved in the sale of our services; entities maintaining or providing us with ICT systems; entities conducting postal or courier activities that are not postal operators; advertising agencies; entities providing consultancy services to us, including legal ones.
If required to do so by law, your personal data may be disclosed to entities authorised under the law, including courts and prosecutors. We care about your privacy and never sell personal data.

 

§ 8 Personal data storage period or criteria for determining this period

Your personal data will be processed by us during the period indicated in the generally applicable provisions of law or in accordance with the criteria specified by them. During this period, your personal data will be processed for the purposes of pursuing our legitimate interests, unless you object to this. In addition, they will be processed when there are valid, legitimate grounds for processing, superior to your interests, rights and freedoms, or grounds for establishing, exercising or defending claims. If we process your personal data on the basis of your consent, we will do it no longer than until you have withdrawn your consent.

 

§ 9 Rights

In connection with the processing of your personal data by us, you have the rights which we present below. If you would like to exercise any of them, please contact us in a form that is most convenient for you. Then, depending on the content of your request: We will provide you with confirmation whether we process your personal data, enable you to access them, or provide you with a copy of the data being processed; We will rectify incorrect data or supplement incomplete data; In situations specified in the law on the protection of personal data and to the extent indicated therein, we will also exercise your rights to:
-    erase your personal data;
-    restrict the processing of personal data;
-    transfer personal data;
-    object to the processing of personal data.
If the processing of your personal data is based on your consent, you can withdraw this consent at any time. We provide answers within 30 days from the date of receiving your request. We will inform you if, due to the complex nature of your request or the number of requests we have received, we will be forced to extend this period by up to a maximum of two consecutive months. Each time we ask you to provide data that will enable us to identify you, so as not to disclose information about you to unauthorised persons.

 

§ 10 Right to lodge a complaint with a supervisory authority

We make every effort to ensure that the processing of your personal data is carried out in a manner consistent with the provisions of law. However, if you believe that we have committed a violation, you have the right to lodge a complaint with the supervisory authority, i.e. the President of the Personal Data Protection Office.

§ 11 Telephone

1. The controller of your personal data is: SOFTJOURN POLSKA Sp.z o.o., with its registered office in Wrocław, ul. Jana Pawła II 9, 50-136 Wrocław. You can contact us by sending mail to the address above or by e-mail at rodo@softjourn.com
2. Providing your telephone number is voluntary, and you can withdraw your consent to have it processed by us at any time.
3. We use your personal data for the following purposes:
- to contact you by phone, under the telephone number you have voluntarily provided, in order to present the commercial offer of our products and services (if you have consented to this);
- demonstrate that you have agreed to the processing of your personal data and record the time when your telephone number was provided to us. Therefore, we collect information about the date, time and the IP address of the computer from which your phone number was provided to us (to fulfil our legal obligations);
4. We will process your personal data for the period of proceedings and for the period of possible claims, beginning on the day on which our representative will contact you, and in the case of data processed on the basis of your consent – until it is withdrawn, unless there is a dispute about the lawfulness of data processing, in which case we will process your data until the dispute is settled.
5. You have the right to access and rectify your data. Moreover, in situations specified by the law on the protection of personal data and to the extent indicated therein, you have the right to have your data erased or limit their processing; the right to transfer your personal data; and the right to object to the processing which we carry out to pursue our legitimate interests.
6. We make every effort to ensure that the processing of your personal data is carried out in a manner consistent with the provisions of law. However, if you believe that we have committed a violation, you have the right to lodge a complaint with the supervisory authority, i.e. the President of the Personal Data Protection Office.
7. More information on the processing of personal data can be found in the Privacy Policy
 

§ 12 Contact form

1. The controller of your personal data is: SOFTJOURN POLSKA Sp.z o.o., with its registered office in Wrocław, ul. Jana Pawła II 9, 50-136 Wrocław. You can contact us by sending mail to the address above or by e-mail at rodo@softjourn.com
2. Providing contact details is voluntary, but it is necessary to enable us to answer your question.
3. We use your personal data for the following purposes:
- contacting you (pursuing our legitimate interest in the form of communication with Website Users);
- demonstrating that we have acquired your personal data in a lawful way. For this reason, we collect and store information about when (date and time), from where (device IP address) and which personal data were made available to us (fulfilling legal obligations);
- presenting you our commercial offer (only if you have given your consent, which you can
withdraw at any time);
4. Your personal data may be transferred to other entities cooperating with us, such as suppliers of IT infrastructure, including hosting services.
5. We will process your personal data until the end of the proceedings and for the period of possible claims, beginning on the day on which our representative will contact you, and in the case of data processed on the basis of your consent – until it is withdrawn, unless there is a dispute about the lawfulness of data processing, in which case we will process your data until the dispute is settled.
6. You have the right to access and rectify your data. Moreover, in situations specified by the law on the protection of personal data and to the extent indicated therein, you have the right to have your data erased or limit their processing; the right to transfer your personal data; and the right to object to the processing which we carry out to pursue our legitimate interests.
7. We make every effort to ensure that the processing of your personal data is carried out in a manner consistent with the provisions of law. However, if you believe that we have committed a violation, you have the right to lodge a complaint with the supervisory authority, i.e. the President of the Personal Data Protection Office.
10. More information on the processing of personal data can be found in the Privacy Policy
 

§ 13 Changes to the Privacy Policy

This Privacy Policy applies from 1 June 2019. The Privacy Policy may be periodically updated. The current version is always available on our Website at https://softjourn.com/.
 

Softjourn is a global technology services provider that finds custom solutions for our clients’ toughest challenges. We leverage our domain expertise in Fintech, Cards & Payments, and Media & Entertainment (with a special emphasis on ticketing), to apply new technology that brings our clients' growing needs to life. Contact us to discuss how we can make your idea a reality!