Softjourn
Venue Mapping Tool

Create Your Own Venue Maps with Licensed Reserved Seating Software

Reach the full potential of your event revenue by adding reserved seating software that doesn't charge per seat.
Reach the full potential of your event revenue by adding reserved seating software that doesn't charge per seat.
What We Offer

Advance Your Ticket Sales

Allow your audience to find a perfect spot at every venue with Softjourn’s Venue Mapping Tool. If you are struggling to balance the number of attendees at your event and don’t yet have reserved seating - we can help you. 

Incorporating Softjourn's Venue Mapping Tool (VMT) into your current platform is simple, especially since it easily integrates with a plethora of applications and platforms. Our white-label tool provides access to powerful venue mapping functionalities, such as defining general admission and VIP reserved seating, to developing a precise floor plan to fit a venue's exact size and shape.

You can create unique maps to ensure you have every section of your venue covered and can easily add new seats. When it comes to Covid-19 regulations, the checkerboard seating algorithm will ensure the safety of every visitor by placing them at a safe distance from one another.

Want to learn more about our Venue Mapping and Seat Picking Tool?

Request a Demo

Common Problems Venue Organizers Face

  • No reserved seating

  • No way to set up general admission and reserved seating sections

  • High cost per-seat vendor models

  • Complicated, unintuitive seating chart tools with a steep learning curve

  • Desired changes are dependant on the provider’s uptime

  • Difficult to adhere current tools to social distancing rules

What Softjourn’s Venue Mapping Tool can do for you

  • Add reserved admission and VIP reserved seating

  • Build a precise venue map to easily assign and remove ticket types

  • Charge a fixed fee per venue

  • Generate and connect different types of tickets by seat, row or section

  • Increase the number of potential visitors

  • Support social distancing regulations

Common Problems Venue Organizers Face

  • No reserved seating

  • No way to set up general admission and reserved seating sections

  • High cost per-seat vendor models

  • Complicated, unintuitive seating chart tools with a steep learning curve

  • Desired changes are dependant on the provider’s uptime

  • Difficult to adhere current tools to social distancing rules

What Softjourn’s Venue Mapping Tool can do for you

  • Add reserved admission and VIP reserved seating

  • Build a precise venue map to easily assign and remove ticket types

  • Charge a fixed fee per venue

  • Generate and connect different types of tickets by seat, row or section

  • Increase the number of potential visitors

  • Support social distancing regulations

A Venue Mapping Tool that you Control

Our Venue Mapping Tool allows you to manage seating for any type of venue. With a checkerboard seating algorithm, aerial view, and advanced seat picking tool, you will help your patrons to always find the right seat. 

With a Venue Mapping Tool, you will have the freedom to customize seating for a variety of events and increase the number of visitors by using reserved seating. With complete independence from third-party solutions, your connectivity and service availability will be at its highest potential. What’s more, our solution gives you more independence with data hosting, ensuring complete access to your inventory at any time.

All components are working within the same operation architecture and APIs are between primary and reserved seating systems. Your customers will get a cool, sleek interface and the features they want, while you can focus on selling more tickets without breaking your budget. This way, you will inspire repeat customers and develop a tool that event managers and patrons will enjoy using.

Social Distancing Algorithm

Our venue mapping tool offers checkerboard seating within a venue to ensure everyone's safety following COVID-19 restrictions.

The feature also allows event organizers to:

  • add or remove new rows, aisles, and seats whenever necessary
  • assign General Admission and reserved ticket types
  • use flexible seating configurations to maximize revenue

Aerial Mapping Sports Venue

Aerial view allows a bird’s-eye view for more precise mapping of small, medium, and large venues. It creates recognizable sections to support and ensure easier navigation through your chosen colors and symbols.

This feature helps event organizers to:

  • assign seat attributes, such as shape and color
  • visualize the rules that affect capacity

Seat Picking Tool

Designed to be very intuitive and mobile-friendly, the picker tool allows attendees to find the spot of their choice in just a few taps. 

It allows users to: 

  • reserve tickets
  • change ticket type
  • change ticket type quantity

Ready to take our venue mapping tool for a test drive?

Submit Beta Request

VMT: Picker mode

Features:

 

  • Picker mode screen overview
  • Ticket reservation
  • Changing ticket type and quantity
  • Releasing tickets

VMT: Edit mode

Features:

 

  • Generate objects and designate reserved seat sections
  • Adjust general admission and reserved seat sections
  • Adjust table and object sections
  • Add text and icons

VMT: Inventory mode

Features:

 

  • Inventory mode screen overview
  • Import and manage ticket types
  • Assign and remove GA and reserved ticket types
  • Change seat color
  • Manage seat ranks
  • Seat rank assignment

Integrating to a Service vs. Licensing Venue Mapping Tool

Integrating to a Service
Integrating to a Service
  • Solution provider hosts your inventory
  • Limited data ownership
  • Per-seat vendor model
  • Inventory has limited availability
Licensing a VMT
Licensing a VMT
  • Self-hosted inventory solution
  • Full control over data
  • Fixed fee/cost-effective for big venues
  • Complete availability of inventory

Why We Prefer the Benefits of Licensing VMT

Cost effectiveness
Cost effectiveness

Through managing your live events better and ensuring higher occupancy rates, you can expect to see an improvement in your sales numbers. Our solution is based on the number of venues, not seats, and it's more cost-effective than any other solution currently on the market. 

Better performance
Better performance

Third-party services currently host ticket sales for many events. High-volume ticket sales for unrelated, popular events can inadvertently slow down sales for your events. However, with a licensed VMT, you don't need to wait for a third-party service to implement changes or be slowed down by an influx of ticket sales. Your service is independent and protected from the dreaded slow-downs and you can create the changes you want, on your schedule.

Greater security
Greater security

Self-hosting means you aren't opening up your inventory to a third party or inadvertently sharing information about your events or seating operations. All API connections between your primary and reserved seating systems remain confidential.

No connectivity issues
No connectivity issues

Once your server is up, the VMT tool and your inventory will remain functioning, so you don't have to worry about servers going down or connectivity issues. All your data is at hand.

Increased reliability
Increased reliability

All components for the venue mapping tool remain within the same operations architecture, disaster recovery, and DevOps management. By having consistent components, peace of mind is a guarantee.

Custom features
Custom features

We enjoy working with clients to develop new features that will help them achieve goals and provide their visitors with a great pre-event experience.

When it Comes to Ticketing, we go way Back
With 20 years of ticketing experience, Softjourn has a long history of developing powerful venue mapping and seat picking tools for our clients. Over this time, we've supported many ticketing platforms who’ve requested our help to better understand what their patrons need. Our work with them is what inspired Softjourn’s VMT solution.
We Know Your Ticketing Pain
Traditionally, ticketing vendors who needed to update their venue mapping and seat picking tools were either stuck with what they had, because they couldn't afford to upgrade, or they had chosen to integrate with a third-party service that typically charges by the seat. Depending on the type of events their customers organized, this is often a very expensive solution.
We Offer Efficient, Scalable Solutions
With our experience and understanding of the ticketing industry, Softjourn has developed a third option to serve everyone, including those caught between traditional choices. A Venue Mapping Tool is an adaptable and flexible option, and comes at a more affordable price than other technologies on the market.
When it Comes to Ticketing, we go way Back
With 20 years of ticketing experience, Softjourn has a long history of developing powerful venue mapping and seat picking tools for our clients. Over this time, we've supported many ticketing platforms who’ve requested our help to better understand what their patrons need. Our work with them is what inspired Softjourn’s VMT solution.
We Know Your Ticketing Pain
Traditionally, ticketing vendors who needed to update their venue mapping and seat picking tools were either stuck with what they had, because they couldn't afford to upgrade, or they had chosen to integrate with a third-party service that typically charges by the seat. Depending on the type of events their customers organized, this is often a very expensive solution.
We Offer Efficient, Scalable Solutions
With our experience and understanding of the ticketing industry, Softjourn has developed a third option to serve everyone, including those caught between traditional choices. A Venue Mapping Tool is an adaptable and flexible option, and comes at a more affordable price than other technologies on the market.

FAQ

Our solution is designed to be intuitive and easy to use—plus, our support team is always ready to provide assistance during the integration process.
When a seat is selected, it's immediately disabled for all other viewers who are also looking at the seating chart. A default timer sets the limit for the seat to be held in the shopping cart.
We provide a clear installation guide and installation script. All you need to do is set up a clean Linux-based (e.g., Ubuntu) instance and proceed with the installation. A documentation portal contains all the information regarding the Integration process and API calls definition.
VMT has a hold feature to reserve specific seats for specific sales channels or remove them temporarily from public sales. In addition, seat status can be changed via API call.

Offer Your Patrons More with Reserved Seating Software

Our reserved seating software can help you sell out events, inspire repeat customers, and provide a service that event managers and patrons will enjoy using. Your customers get a modern and intuitive interface with the features they want, while you can focus on selling more tickets without breaking your budget.

 

Eager to Hear More?

Contact us for a demo to see how our venue mapping tool can advance your event experience.