Softjourn
Reserve Seating Software

Your Own Venue Maps with Reserved Seating Software

Reach the full potential of your event revenue by adding self-hosted reserved seating software that doesn't charge per seat.
Reach the full potential of your event revenue by adding self-hosted reserved seating software that doesn't charge per seat.

Advance Your Ticket Sales

Allow your audience to find a perfect spot at every venue with Softjourn’s Venue Mapping Tool. If you are struggling to balance the number of attendees at your event and don’t yet have reserved seating - we can help you. 

Incorporating Softjourn's Venue Mapping Tool (VMT) into your current platform is simple, especially since it easily integrates with a plethora of applications and platforms. Our white-label tool provides access to powerful venue mapping functionalities, such as defining general admission and VIP reserved seating, to developing a precise floor plan to fit a venue's exact size and shape.

You can create unique maps to ensure you have every section of your venue covered and can easily add new seats. When it comes to Covid-19 regulations, the checkerboard seating algorithm will ensure the safety of every visitor by placing them at a safe distance from one another.

Want to learn more about our Venue Mapping and Seat Picking Tool?

VMT Features

Aerial Mapping Sports Venue

Aerial view allows a bird’s-eye view for more precise mapping of small, medium, and large venues. It creates recognizable sections to support and ensure easier navigation through your chosen colors and symbols.

 

This feature helps event organizers to:

  • Assign seat attributes, such as shape and color
  • Visualize the rules that affect capacity

Seat Picking Tool

Designed to be very intuitive and mobile-friendly, the picker tool allows attendees to find the spot of their choice in just a few taps. 

 

It allows users to: 

  • Reserve tickets
  • Change ticket type
  • Change ticket type quantity

Algorithm to Prevent Orphan Seats

Our venue mapping tool helps event organizers avoid the dreaded orphan seats, by preventing patrons from buying tickets that leave one empty seat. This tool can be customized to take into account deleted seats when checking for orphan seats.

 

This functionality ensures:

  • Any venue design can be incorporated, no matter the structure
  • Orphan seats will be prevented

Whole Table Booking

Our venue mapping tool lets event organizers permit tickets to be sold together to better accommodate larger groups.

 

This functionality allows event organizers to:

  • Sell all the tickets at a table as a group
  • Prevent the selling of individual tickets at a table

Common Problems Venue Organizers Face

  • No reserved seating

  • No way to set up general admission and reserved seating sections

  • High cost per-seat vendor models

  • Complicated, unintuitive seating chart tools with a steep learning curve

  • Desired changes are dependant on the provider’s uptime

What Softjourn’s Venue Mapping Tool Can Do

  • Add reserved admission and VIP reserved seating

  • Build a precise venue map to easily assign and remove ticket types

  • Own a source code

  • Generate and connect different types of tickets by seat, row or section

  • Increase the number of potential visitors

Common Problems Venue Organizers Face

  • No reserved seating

  • No way to set up general admission and reserved seating sections

  • High cost per-seat vendor models

  • Complicated, unintuitive seating chart tools with a steep learning curve

  • Desired changes are dependant on the provider’s uptime

What Softjourn’s Venue Mapping Tool Can Do

  • Add reserved admission and VIP reserved seating

  • Build a precise venue map to easily assign and remove ticket types

  • Own a source code

  • Generate and connect different types of tickets by seat, row or section

  • Increase the number of potential visitors

A Venue Mapping Tool that you Control

Our Venue Mapping Tool allows you to manage seating for any type of venue. With its aerial view and advanced seat-picking tool, you will help your patrons always find the right seat. 

With a Venue Mapping Tool, you will have the freedom to customize seating for a variety of events and increase the number of visitors by using reserved seating. With complete independence from third-party solutions, your connectivity and service availability will be at its highest potential. What’s more, our solution gives you more independence with data hosting, ensuring complete access to your inventory at any time.

All components are working within the same operation architecture and APIs are between primary and reserved seating systems. Your customers will get a cool, sleek interface and the features they want, while you can focus on selling more tickets without breaking your budget. This way, you will inspire repeat customers and develop a tool that event managers and patrons will enjoy using.

Ready to take our venue mapping tool for a test drive?

VMT: Picker mode

Features:

 

  • Picker mode screen overview
  • Ticket reservation
  • Changing ticket type and quantity
  • Releasing tickets

VMT: Edit mode

Features:

 

  • Generate objects and designate reserved seat sections
  • Adjust general admission and reserved seat sections
  • Adjust table and object sections
  • Add text and icons

VMT: Inventory mode

Features:

 

  • Inventory mode screen overview
  • Import and manage ticket types
  • Assign and remove GA and reserved ticket types
  • Change seat color
  • Manage seat ranks
  • Seat rank assignment

Integrating to a Service vs. Venue Mapping Tool

Integrating to a Service
Integrating to a Service
  • Solution provider hosts your inventory
  • Limited data ownership
  • Per-seat vendor model
  • Inventory has limited availability
Purchasing a VMT code
Purchasing a VMT code
  • Self-hosted inventory solution
  • Full control over data
  • Owning a source code
  • Complete availability of inventory
When it Comes to Ticketing, we go way Back
With 20 years of ticketing experience, Softjourn has a long history of developing powerful venue mapping and seat picking tools for our clients. Over this time, we've supported many ticketing platforms who’ve requested our help to better understand what their patrons need. Our work with them is what inspired Softjourn’s VMT solution.
We Know Your Ticketing Pain
Traditionally, ticketing vendors who needed to update their venue mapping and seat picking tools were either stuck with what they had, because they couldn't afford to upgrade, or they had chosen to integrate with a third-party service that typically charges by the seat. Depending on the type of events their customers organized, this is often a very expensive solution.
We Offer Efficient, Scalable Solutions
With our experience and understanding of the ticketing industry, Softjourn has developed a third option to serve everyone, including those caught between traditional choices. A Venue Mapping Tool is an adaptable and flexible option, and comes at a more affordable price than other technologies on the market.
When it Comes to Ticketing, we go way Back
With 20 years of ticketing experience, Softjourn has a long history of developing powerful venue mapping and seat picking tools for our clients. Over this time, we've supported many ticketing platforms who’ve requested our help to better understand what their patrons need. Our work with them is what inspired Softjourn’s VMT solution.
We Know Your Ticketing Pain
Traditionally, ticketing vendors who needed to update their venue mapping and seat picking tools were either stuck with what they had, because they couldn't afford to upgrade, or they had chosen to integrate with a third-party service that typically charges by the seat. Depending on the type of events their customers organized, this is often a very expensive solution.
We Offer Efficient, Scalable Solutions
With our experience and understanding of the ticketing industry, Softjourn has developed a third option to serve everyone, including those caught between traditional choices. A Venue Mapping Tool is an adaptable and flexible option, and comes at a more affordable price than other technologies on the market.

Offer Your Patrons More with Reserved Seating Software

Eager to Hear More?

Contact us for a demo to see how our venue mapping tool can advance your event experience.