Softjourn
Venue Mapping Tool

Create Your Own Venue Maps with Licensed Reserved Seating Software

Reach the full potential of your event revenue by adding reserved seating software that doesn't charge per seat.
Reach the full potential of your event revenue by adding reserved seating software that doesn't charge per seat.
What We Offer Request a Demo

Advance Your Ticket Sales

Allow your audience to find a perfect spot for every venue with Softjourn’s Venue Mapping Tool. If you are struggling to bring more people to your event and you don’t have reserved seating - we can help you. 

Incorporating Softjourn's Venue Mapping Tool (VMT) into your current platform is simple as it easily integrates with a plethora of applications or platforms. Our white-label tool provides access to powerful venue mapping functionalities like defining general admission and VIP reserved seating to developing a precise floor plan to fit a venue's exact size and shape.  

You can create unique maps to ensure you have covered every segment of your venue and add new seats easily. When it comes to new regulations, the checkerboard seating algorithm will ensure the safety of every visitor placing them at a safe distance.

Want to learn more about our Venue Mapping and Seat Picking Tool?

Request a Demo

Common Problems Venue Organizers Face

  • No reserved seating

  • No way to set up general admission and reserved seating sections

  • High cost per-seat vendor models

  • Complicated, unintuitive seating chart tools with a steep learning curve

  • Preference for in-house tool that supports social distancing rules

  • Dependant on the provider’s uptime 

Our Venue Mapping Tool Can Do for You

  • Add reserved admission and VIP reserved seating

  • Build a precise venue map to easily assign and remove ticket types

  • Cost a fixed fee per venue

  • Generate and attach different types of tickets by seat, row or section

  • Increase the number of visitors 

  • Support any social distancing regulation 

Common Problems Venue Organizers Face

  • No reserved seating

  • No way to set up general admission and reserved seating sections

  • High cost per-seat vendor models

  • Complicated, unintuitive seating chart tools with a steep learning curve

  • Preference for in-house tool that supports social distancing rules

  • Dependant on the provider’s uptime 

Our Venue Mapping Tool Can Do for You

  • Add reserved admission and VIP reserved seating

  • Build a precise venue map to easily assign and remove ticket types

  • Cost a fixed fee per venue

  • Generate and attach different types of tickets by seat, row or section

  • Increase the number of visitors 

  • Support any social distancing regulation 

Venue Mapping Tool That You Control

Our Venue Mapping Tool allows you to manage seating for any type of venue. With a checkerboard seating algorithm, aerial view, and advanced seat picking tool, you can give your patrons the freedom to always find the right seat. 

We want to give you the freedom to customize seating for a variety of events and increase the number of visitors using reserved seating. With complete independence from third-party solutions, your connectivity and service availability will be on the highest levels. What’s more, our solution gives you more independence with data hosting, ensuring complete access to your inventory at any time.

All components are working within the same operation architecture and APIs are between primary and reserved seating systems. Your customers get a cool, flashy interface and the functionality they want, while you can focus on selling more tickets without breaking your budget. That way you will inspire repeat customers, and develop a name that event managers and patrons will enjoy using.

Social Distancing Algorithm

Our venue mapping tool offers checkerboard seating within a venue to ensure everyone's safety following COVID-19 restrictions.

The feature also allows event organizers to:

  • add or remove new rows, aisles, and seats whenever necessary
  • assign General Admission and reserved ticket types
  • use convertible seating configurations to maximize revenue

Aerial View for Large Venue

Aerial view allows bird perspective overview for more precise mapping of small, medium, and large sports venues and arenas. It creates colored sections recognizable to support and ensure easier navigation.

This feature helps event organizers to:

  • assign seat attributes, such as shape and color
  • visualize the rules that affect capacity

Seat Picking Tool

Designed to be very intuitive and mobile-friendly, the picker tool allows attendees to find a spot that will work for them in just a few taps.

It allows users to: 

  • reserve tickets
  • change ticket type
  • change ticket type quantity

Ready to take our venue mapping tool for a test drive?

Submit Beta Request

VMT: Picker mode

Features:

 

  • Picker mode screen overview
  • Ticket reservation
  • Changing ticket type and quantity
  • Releasing tickets

VMT: Edit mode

Features:

 

  • Generate objects and designate reserved seat sections
  • Adjust general admission and reserved seat sections
  • Adjust table and object sections
  • Add text and icons

VMT: Inventory mode

Features:

 

  • Inventory mode screen overview
  • Import and manage ticket types
  • Assign and remove GA and reserved ticket types
  • Change seat color
  • Manage seat ranks
  • Seat rank assignment

Integrating to a Service vs. Licensing Venue Mapping Tool

Integrating to a Service
Integrating to a Service
  • Solution provider hosts your inventory
  • Limited data ownership
  • Per-seat vendor model
  • Inventory has limited availability
Licensing a VMT
Licensing a VMT
  • Self-hosted inventory solution
  • Full control over data
  • Fixed fee/cost-effective for big venues
  • Complete availability of inventory

Why We Prefer the Benefits of Licensing VMT

Cost effectiveness
Cost effectiveness

By managing your live events better and ensuring higher occupancy rates, you can expect to see an improvement in your sales numbers. Our solution is based on the number of venues, not seats, and it's more cost-effective than other solutions currently on the market. 

Better performance
Better performance

Third-party services currently host ticket sales for a great many events. High-volume ticket sales for someone else’s event could inadvertently slow down sales for your events. With licensed VMT, you don't need to wait for a third-party service to implement changes. You can do it yourself.

Greater security
Greater security

Self-hosting means you aren't opening up your inventory to a third party or inadvertently sharing information about your events or seating operations. All API connections between your primary and reserved seating systems remain confidential.

No issues with connectivity
No issues with connectivity

Once your server is up, the tool and your inventory will remain up. You don't have to worry about someone else's servers going down or connectivity issues. All your data is at hand.

Increased reliability
Increased reliability

All components for the venue mapping tool remain within the same operations architecture, disaster recovery, and DevOps management.

Custom features
Custom features

We can work with clients to develop new features that will help them achieve goals and provide visitors with a great pre-event experience.

When It Comes To Ticketing, We Go Way Back
With almost 20 years of ticketing experience, Softjourn has a long history of developing powerful venue mapping and seat picking tools for our clients. Over that time, we've watched different ticketing platforms struggle to meet audience demand when it came to describing what they need.
We Know Your Ticketing Pain
Traditionally, ticketing vendors who needed to update their venue mapping and seat picking tools either stuck with what they had because they couldn't afford to upgrade or integrated with a third-party service that typically charged by the seat. Depending on the type of events their customers organized, this could be a very expensive solution.
We Offer Efficient, Scalable Solutions
With our experience and understanding of the ticketing industry, Softjourn has developed a third option to serve everyone, including those caught between traditional choices.
When It Comes To Ticketing, We Go Way Back
With almost 20 years of ticketing experience, Softjourn has a long history of developing powerful venue mapping and seat picking tools for our clients. Over that time, we've watched different ticketing platforms struggle to meet audience demand when it came to describing what they need.
We Know Your Ticketing Pain
Traditionally, ticketing vendors who needed to update their venue mapping and seat picking tools either stuck with what they had because they couldn't afford to upgrade or integrated with a third-party service that typically charged by the seat. Depending on the type of events their customers organized, this could be a very expensive solution.
We Offer Efficient, Scalable Solutions
With our experience and understanding of the ticketing industry, Softjourn has developed a third option to serve everyone, including those caught between traditional choices.

FAQ

Our solution is designed to be intuitive and easy to use—plus, our support team is always ready to provide assistance during the integration process.
When a seat is selected, it's immediately disabled for all other viewers who are also looking at the seating chart. A default timer sets the limit for the seat to be held in the shopping cart.
We provide a clear installation guide and installation script. All you need to do is set up a clean Linux-based (e.g., Ubuntu) instance and proceed with the installation. A documentation portal contains all the information regarding the Integration process and API calls definition.
VMT has a hold feature to reserve specific seats for specific sales channels or remove them temporarily from public sales. In addition, seat status can be changed via API call.

Offer More with Reserved Seating Software

Our reserved seating software can help you sell-out events, inspire repeat customers, and develop a name that event managers and patrons will enjoy using. Your customers get a cool, flashy interface and the functionality they want, while you can focus on selling more tickets without breaking your budget.

 

Eager to Hear More?

Contact us for a demo to see how our venue mapping tool can advance your event experience.