Softjourn
Consulting

Software Development Consulting Services

For almost two decades, Softjourn experts have been offering software development consulting services to clients across many industries. Whether upgrading or creating new code, our specialty is mitigating the risk involved. Combining technical experience and domain expertise in Fintech, Media & Entertainment, and Ticketing, we give our clients not only great software but the solution their business needs to evolve confidently.
For almost two decades, Softjourn experts have been offering software development consulting services to clients across many industries. Whether upgrading or creating new code, our specialty is mitigating the risk involved. Combining technical experience and domain expertise in Fintech, Media & Entertainment, and Ticketing, we give our clients not only great software but the solution their business needs to evolve confidently.

Some of Our

Consulting Clients:

SecuTix - Softjourn's event ticketing client logo
UPC - Softjourn's payments client logo
Babierge
ticketmaster
Cinewav
Emburse
svb
Card Tent - Softjourn's financial client
Superstar - softjourn's event ticketing client

Stay One Step Ahead of The Competition

Today, companies need to stay agile and think fast. Whether you need assistance with a current project, support for ongoing maintenance, guidance or advice for further development—Softjourn’s pros have the industry expertise to provide you with answers. 

Our software development consultancy services will firm up your product definition to generate comprehensive, effective roadmaps ready for software development. And, if you have an existing project, we can set up a dedicated team to ensure you have everything to start working.

Our consultants will help you clarify your ideas, maximize the power of your data, boost operational performance, and improve your customers’ experiences. Our overarching goals are to support you in identifying challenges, provide you with all possible solutions, and guide you to make an informed decision that’s right for your business.

Consultation Services We Offer

Softjourn provides software development consultancy to companies that want to excel in their business. To successfully develop the features that consumers demand, it’s important to follow a clear roadmap for software development. We believe that to stay competitive, businesses of all sizes should embrace digital transformation, as it’s made easy with the support of an experienced technology partner. 


 

How our Software Consulting Process Works

1. Identify Problems and Challenges
1. Identify Problems and Challenges
Our most-requested service is requirements definitions for new functionalities or applications. We help you contextualize how those enhancements might fit into your system or how to create a new one.
2. Ideate Solutions
2. Ideate Solutions
Our business analysts work directly with you to define user needs and desired outcomes for new functionality or applications. In this phase, our experts provide you with a solution and an implementation plan. With a clear strategy, you’ll know how to be one step ahead of your competitors.
3. Create Roadmaps
3. Create Roadmaps
We collaborate with you in working sessions that can last between one and one-and-a-half hours. We walk you through user types, required workflows, and outcomes. Softjourn's business analysts define workflows and functionality in both visual and text formats so you can easily see how your new app or functionality will work.
4. Implement Improvements
4. Implement Improvements
Once we complete the planning phase, the next step is implementing the improvements or developing your entirely new solution. Our IT consulting services will give you a new perspective on your business model and help you resolve technology challenges that your organization is likely to face.

Highly-Requested Guidance We Provide

Requirements & Features
Requirements & Features

Wondering what features to prioritize in your product? Before your product goes live, Softjourn’s software development consultants will help you determine the needed requirements and the best set of features tailored to your product. We will take out the guesswork and provide the knowledge, careful research, and forward-thinking consultancy warranted to help you make the best decisions for your product.

Fraud Prevention
Fraud Prevention

A major dilemma in every industry is how to prevent fraud, especially in the digital age. If you are looking to better protect your customers with next-generation technologies, we will find you the best and most secure solutions, from traditional rules-based approaches to innovative security measures, like AI and machine learning, Blockchain, and biometrics.

Emerging Technologies
Emerging Technologies

Are you considering whether blockchain or other trending technologies are right for your product? Our software development consultants have a deep knowledge of industry cases and will guide you to understand if adopting new technologies – like Blockchain, AI, ML, or OCR – makes sense for your product. 

Build vs. Buy vs. Hybrid
Build vs. Buy vs. Hybrid

Should you build, buy, or go hybrid? We’ll provide software consulting services that will help you get an idea of the costs involved in each option, available solutions, and the time it would take to develop and implement different solutions. Softjourn’s guidance will help you decide what is the best option for your project.

Customized Approach
Customized Approach

Every project is different, and our software consulting teams are ready to leverage our domain experience and explore different technologies, approaches, and projects to provide our clients with the highest level of consulting services.

Reduce Product Expenses
Reduce Product Expenses

We will provide you with useful input based on our substantial experience in software development so you can reduce expenses through automation and closely monitoring infrastructure spending.

Take Your Business To The Next Level

Build an Entirely New Service from Scratch
Build an Entirely New Service from Scratch
At the heart of every change lies a new opportunity. For a winning strategy, you need expert tech and industry insights to make sure you are taking the right steps. Softjourn’s professionals will help you put together solutions that bring value to your customers.
Applying New Technology
Applying New Technology
Our teams have domain expertise to come up with innovative solutions and ensure your business is adapting effectively to new technologies. Partnering with us will help you define and answer strategic questions in order to overcome obstacles, and drive performance and growth.
Modernizing Legacy Code
Modernizing Legacy Code
We support clients during the legacy code modernization process by applying our in-depth industry expertise and analytics. Our software development consultancy services ensure that our clients go through a technology-driven transformation and innovate in their domains.
Building Versus Buying
Building Versus Buying
Capitalize on our software development consultancy services to support you during mergers and acquisitions, and to help you revise and enhance your strategies. Experts from Softjourn will combine deep industry knowledge with new technologies to provide you with roadmaps.

Looking for a trusted software development consulting company?

Tell us more about your project!

Industry Expertise

Fintech
Fintech

We give informed & unbiased guidance to our fintech clients on their most pressing questions:

  • Should I buy or build my own card processing service?
  • How can I implement Blockchain at the greatest value to my business?
  • How do I migrate my outdated tech stack without interrupting my users?
  • What automation or tools can I utilize to reduce my team’s labor?
  • Should I offer a white-label mobile banking app solution to smaller banks?
  • How can I upgrade my Elasticsearch without disrupting my users?
  • What do I need to do to offer a closed-loop payment service or a Direct Pay feature?

More about Fintech Consulting Services

Ticketing
Ticketing

During consultations, we help our ticketing clients answer various questions, for example:

  • What's the best way to increase revenue for next year’s events?
  • Which tools will help me learn more about my patrons and their needs? 
  • How can I transition from traditional paper tickets to e-tickets or NFT tickets? 
  • What services or features will help my clients to spend more at events?
  • How do I get a recently-acquired ticketing platform up and running?
  • How do I better my service to find and re-up sponsors and donors for my clients? 
  • How can I expand my system to sell reserved seating as well as general admission?

What Services We Offer

Whether upgrading an existing code or creating a new one, the most important expertise we offer is a proven approach to mitigating risk and containing costs.
Often clients don’t know what product they need but do know the results they want. Our job is to help define the product and develop optimal solutions to get those results.
To compete, our clients continually need to provide new and better services. We have our own R&D Centers – started in 2008 – which uniquely positions us to do just that.
Our developers and illustrators are experts at UI and UX design. They will work with you to understand your needs in going from idea to prototype to deployment faster and at less cost.
Financial software development has grown exponentially in recent decades. Softjourn is the solution to help you define and develop forward-thinking technology that gets real-world results.
Our core belief is that analyzing and testing is critical because the essential role of software is so important. In the process, our Quality Assurance team helps you create superior products.
Since day one, we’ve been providing application support and maintenance services to each customer on every project. It’s why we’re a proven, trusted partner and reliable asset.

Our Insights

Thought-Leadership
Are NFTs The Only Way to Ensure Traceable and Secure Tickets? Not Quite!
Are NFTs The Only Way to Ensure Traceable and Secure Tickets? Not Quite!
by Lyubomyr Nykyforuk, Solutions Architect
New technologies respond to and provide potential solutions to current problems occurring in ticketing. The live event industry is fast-paced, and ticketing companies are looking for new opportunities and technologies that will help them create better event experiences and greater ticket security.
Thought-Leadership
How and Why Is Open Banking Reshaping Finance?
How and Why Is Open Banking Reshaping Finance?
by Emmy Gengler, CEO
Open banking allows customers’ account information at traditional banks to be accessible via APIs to third-party providers (TPP), which can be nonbanks (such as fintech, tech companies, or credit agencies) or even traditional or challenger banks.
Tech-Content
PCI Compliance Levels: A Complete Guide
PCI Compliance Levels: A Complete Guide
by Yuri Kropelnytsky, Softjourn's Payments Expert

Do you know which PCI compliance level you fall into? Our complete guide tells you everything you need to know about PCI DSS

Thought-Leadership
Introduction to Serverless Architecture:  Let’s “Start with Why”
Introduction to Serverless Architecture: Let’s “Start with Why”
by Taras Romaniv, Solutions Architect
This is the first in a four-part series covering serverless architecture, a variation of cloud computing now used by nearly 40%* of companies globally—from startups to major, established businesses.
Case-Study
How to Define Your Software Integration Process
How to Define Your Software Integration Process
by Lyubomyr Nykyforuk, Solutions Architect
In this article, we offer our experience-based perspectives on the value of a period for definition at the start of every software integration effort—regardless of whether you’re working with Softjourn, another software development firm or even integrating using your in-house team.
Thought-Leadership
How Is Hyper-Personalization Changing the Banking Landscape?
How Is Hyper-Personalization Changing the Banking Landscape?
by Yuri Kropelnytsky, Softjourn's Payments Expert

Hyper-personalization has become integral not only for banks but for everyone offering services in the finance industry. Banks are now focusing on the customer experience to offer their users tailor-made services that make a difference.