Softjourn
Ticketing

Custom Event Ticketing Solutions

For almost 20 years, we’ve built our credibility by developing highly functional event ticketing solutions for Ticketmaster, Vendini, eTix, Live Nation, Event Espresso, TicketPrinting.com, and more. These solutions help our clients fill venues, prevent ticketing fraud, and smooth their operations — both for existing platforms and new ones.
For almost 20 years, we’ve built our credibility by developing highly functional event ticketing solutions for Ticketmaster, Vendini, eTix, Live Nation, Event Espresso, TicketPrinting.com, and more. These solutions help our clients fill venues, prevent ticketing fraud, and smooth their operations — both for existing platforms and new ones.

Some of Our Event Ticketing Clients:

Ticket River - Softjourn's event ticketing  client
Planeta Kino IMAX - Softjourn's entertainment client logo
IMS - Softjourn's ticketing client logo
myZone - Softjourn's live event ticketing client logo
Ticketbud - Softjourn's event ticketing client logo
SecuTix - Softjourn's event ticketing client logo
Ticketpro
Ticket Hoy
WW&L - Softjourn's event ticketing client
TicketPrinting.com
Datahove
Event Espresso - Softjourn's event ticketing client logo
Vendini
ticketmaster
Eventgroove - Softjourn's ticketing client
Cinewav
EzTix
live nation
etix
Ticombo
Superstar - softjourn's event ticketing client
Project Admission - Softjourn's Event ticketing client
Eventfinda company logo
Quicket - Softjourn's ticketing client

Our Ticketing Expertise

Since 2004, we’ve developed a unique understanding of the event ticketing solutions that clients need. With us, they don’t waste time explaining a box office app, why offline mode is important, or how patrons work. Our domain experience gets us up to speed quicker and our client’s new ticketing service functionality gets to market faster. Clients rely on our expertise to implement product roadmaps, update technology to ease maintenance, improve UI/UX, build integrations, and add killer features that make them stand out.

Start your journey with our event ticketing experts now!

Features We've Brought to Life

Administrator Area

Streamline your ticketing operations with a comprehensive and intuitive administrative interface, empowering efficient system management. 

 

  • Manage Users
  • Ghost Login
  • System Settings
  • Reports
  • Invoices

Events Wizard

Simplify event creation and setup with a user-friendly Events Wizard, enabling effortless configuration and customization of ticketing offerings.

 

  • General Event & Venue Info
  • Ticket Types & Other Products
  • Payment Options & Discounts
  • Design: Event Page, Ticket Order, Confirmation Email
  • Publish & Share

Organizer Area

Take control of your events, venues, customers, and financials with an Organizer Area, which provides a centralized hub for efficient management, insightful reports, and seamless invoicing.

 

  • Venues: General Info, Pin on the Map, Venue Mapping Tool
  • Customer Management: Search, Orders History, Email Campaigns
  • Reports: Ticket Sales, Scans, Customers
  • Invoices
  • Dashboard: Revenue Statistics, Events Statistics

Box Office

Boost your box office efficiency with a versatile Box Office solution, empowering effortless management of ticket sales, orders, refunds, and exchanges, all within a single, user-friendly interface.

 

  • Ticket Sales
  • Orders
  • Refunds
  • Exchanges

Scanning App

Enhance your ticket scanning process with an innovative Scanning App, ensuring fast and accurate ticket validation, even in offline mode, while offering comprehensive sales history and insightful statistics.

 

  • Validate Tickets
  • Offline Mode
  • Sell Tickets
  • History
  • Statistics

Sell More Tickets

Dynamic Pricing

Dynamic Pricing

Dynamic pricing optimizes ticket prices and maximizes profit by altering seat prices in real time. It balances supply and demand based on variables such as weather conditions or a competitor’s pricing. Not operating at full capacity, have static ticket revenue, too-low margins, or last-minute customers? Dynamic pricing is the answer.
Donations

Donations

Enhance sales and increase donations with features that seamlessly meld donation prompts to your website. We can also develop robust fundraising systems that integrate with ticketing, patron management, and marketing, and empower you to manage and process many donation types in various payment forms.
Promo Code Functionality

Promo Code Functionality

Promo codes are a great way to incentivize purchases and gain or enhance customer loyalty. Track marketing efforts and referral programs to measure value. We can apply promo code functionality to many areas, including venue section, event type, or audience segment.
Creating Ticketing Packages

Creating Ticketing Packages

Patrons increasingly demand personalization. We can help you meet this with ticketing packages. Season tickets, subscriptions, and special offers can all keep audiences coming back for more. Offer pre-selected dates, or allow patrons to choose their own.
Refunds and Exchanges

Refunds and Exchanges

Provide superior customer service with ticket refunds or exchanges. Besides standing out from the crowd, you’ll love the increased productivity from automating the process of re-issuing, refunding, and exchanging tickets. It’s a value-add functionality that’s invaluable.
Customer Experience Optimization

Customer Experience Optimization

Are you optimizing every sales opportunity? The online event ticketing market is nearly $47 billion and growing. Using mobile apps to book movie, sports, and live event tickets is a huge factor. We’ll ensure your system is mobile responsive by applying our in-depth knowledge of UI and UX design.

Here's how our ticketing experts can bring your idea to life

Our Event Ticketing Base Products

Venue Mapping Tool
Boca Printer App
Access Control App Boilerplate
Venue Mapping Tool
Boca Printer App
Access Control App Boilerplate
Venue Mapping Tool
Group 39

Exceed patron expectations with a customized venue map. With our venue mapping tool (VMT), ticketing platforms support event organizers with bespoke maps for unique venues. Built-in best seat available algorithm provides a safe, personalized event while maximizing revenue. Aerial views and multiple currency and language support mean our VMT can work with venues of any size and location.

Aerial View
Revenue Maximizing
Best Available Seats Algorithm
Ticket Holds
Flexible Sections Configuration
Multiple Currency and Languages Support
Boca Printer App
Images

Tailored to ticketing vendor requests, our one-click desktop printing app works on Windows and Mac OS. Streamline your ticket printing process with status messages for easy error detection and resolution, as well as detailed printing logs for transparency and simplicity. With PDF and FGL support, our app is all you’ll need to quickly print tickets with your Boca Printer.

One-click Printing
Windows App
Mac App
Status Messages
Print Logs
PDF and FGL Support
Access Control App Boilerplate
Group 2

Do your event organizers want a cross-platform app that serves a consistent patron experience while improving queue processing times? We’ve got you covered with a boilerplate, integratable via GraphQL API, that can save up to a month of development time. With Linea Pro and Famoco integrations, you can scan in style and sell tickets at the door. For BYOD, we offer camera ticket scanning. Either way, you get a customized UI, centralized events list view, a friendly scan result interface, and detailed scan history – all right in the app. Worried about connectivity? Offline mode will keep the show going. 

Cross-platform
Events List
Camera Ticket Scanning
Offline Mode
Linea Pro Integration
Famoco Integration
Laser Scanning

Want to know more about our ticketing base products?

Ticketing Market Growth
According to a recent IBISWorld’s report, the event ticketing industry is expected to grow at an average annual rate of 5%. Players must focus on expanding and optimizing their product and service offerings – and our solutions will do just that.
Softjourn Ticketing Experience
Since 2004, we’ve delivered an extensive range of event ticketing solutions – both functional and system-level. We’ve developed new, creative solutions and enhanced existing platforms to help our customers compete, grow, and prosper.
How We Apply Our Creativity
As a global technology services provider for event ticketing companies, we take great pride in developing innovative software. Our blockchain, voice, biometrics and access control, AR and fan engagement solutions all prove one thing to our clients: the best way to anticipate the future is to create it.
Ticketing Market Growth
According to a recent IBISWorld’s report, the event ticketing industry is expected to grow at an average annual rate of 5%. Players must focus on expanding and optimizing their product and service offerings – and our solutions will do just that.
Softjourn Ticketing Experience
Since 2004, we’ve delivered an extensive range of event ticketing solutions – both functional and system-level. We’ve developed new, creative solutions and enhanced existing platforms to help our customers compete, grow, and prosper.
How We Apply Our Creativity
As a global technology services provider for event ticketing companies, we take great pride in developing innovative software. Our blockchain, voice, biometrics and access control, AR and fan engagement solutions all prove one thing to our clients: the best way to anticipate the future is to create it.

Meet us at Events

45th INTIX Annual Conference & Exhibition
When: 1/29/2024-2/1/2024 Where: Las Vegas, Nevada
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Ticketing Professionals Conference 2024
When: 3/20/2024-3/22/2024 Where: Birmingham, UK
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Ticketing Business Forum 2024
When: 4/16/2023-4/17/2023 Where: Manchester, UK
Read More

What Services We Offer

Whether upgrading an existing code or creating a new one, the most important expertise we offer is a proven approach to mitigating risk and containing costs. Discover more about Softjourn's expert Consulting Services.

Often clients don’t know what product they need, but do know the results they want. Our job is to help define the product and develop optimal solutions to get those results. Learn more about Softjourn's Discovery Phase Services.

To compete, our clients continually need to provide new and better services. We have our own R&D Centers – started in 2008 – which uniquely positions us to do just that. Read more about Softjourn's Research and Development Services.

Our developers and illustrators are experts at UI and UX design. They will work with you to understand your needs in going from idea to prototype to deployment faster and at less cost. Explore further into Softjourn's Digital Product Design Services.

Software development has grown exponentially in recent decades. Softjourn is the solution to help you define and develop forward-thinking technology that gets real-world results. Get to know more about Softjourn's Software Engineering Services.

Our core belief is that analyzing and testing is critical because the essential role of software is so important. In the process, our Quality Assurance team helps you create superior products. Explore further into Softjourn's QA services.

Since day one, we’ve been providing application support and maintenance services to each customer on every project. It’s why we’re a proven, trusted partner and reliable asset. Get to know more about Softjourn's Application Support and Maintenance Services.

Our technology stack at Softjourn is designed to empower us to deliver world-class services to our clients. With a strong focus on innovation and efficiency, we continually adapt our expertise to stay ahead of the curve. Discover the Technologies and Frameworks we utilize, and learn how we can bring your ideas to life.

Client Testimonials

Tacit Corporation selected Softjourn for their custom event ticketing solutions due to their technical expertise and direct approach. Brenda Crainic, CTO of Tacit, highlighted, "Our Softjourn team developed and helped us certify most of our integrations with over 60 third-party systems, such as Point of Sale, payment gateways, loyalty and gift cards, players cards, student cards, lockers and most recently, autonomous stores.
Our team’s dedication to understanding Tacit's needs has been instrumental in enhancing their platform’s capabilities, ensuring robust solutions. This ongoing collaboration underscores our commitment to delivering high-quality, innovative services that support our clients' visions." - Brenda Crainic, CTO and Co-Founder of Tacit

Read the Full Case Study