Softjourn
Ticketing

Custom Event Ticketing Solutions

For almost 20 years, we’ve built our credibility by developing highly functional event ticketing solutions for Ticketmaster, Vendini, eTix, Live Nation, Event Espresso, TicketPrinting.com, and more. These solutions help our clients fill venues, prevent ticketing fraud, and smooth their operations — both for existing platforms and new ones.
For almost 20 years, we’ve built our credibility by developing highly functional event ticketing solutions for Ticketmaster, Vendini, eTix, Live Nation, Event Espresso, TicketPrinting.com, and more. These solutions help our clients fill venues, prevent ticketing fraud, and smooth their operations — both for existing platforms and new ones.

Some of Our Event Ticketing Clients:

Planeta Kino IMAX - Softjourn's entertainment client logo
IMS - Softjourn's ticketing client logo
myZone - Softjourn's live event ticketing client logo
Ticketbud - Softjourn's event ticketing client logo
SecuTix - Softjourn's event ticketing client logo

Our Ticketing Expertise

Since 2004, we’ve developed a unique understanding of the event ticketing solutions that clients need. With us, they don’t waste time explaining a box office app, why offline mode is important, or how patrons work. Our domain experience gets us up to speed quicker and our client’s new ticketing service functionality gets to market faster. Clients rely on our expertise to implement product roadmaps, update technology to ease maintenance, improve UI/UX, build integrations, and add killer features that make them stand out.

Start your journey with our event ticketing experts now!

Features We've Brought to Life

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Administrator Area

Streamline your ticketing operations with a comprehensive and intuitive administrative interface, empowering efficient system management. 

 

  • Manage Users
  • Ghost Login
  • System Settings
  • Reports
  • Invoices
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Events Wizard

Simplify event creation and setup with a user-friendly Events Wizard, enabling effortless configuration and customization of ticketing offerings.

 

  • General Event & Venue Info
  • Ticket Types & Other Products
  • Payment Options & Discounts
  • Design: Event Page, Ticket Order, Confirmation Email
  • Publish & Share

Sell More Tickets

Dynamic Pricing

Dynamic Pricing

Dynamic pricing optimizes ticket prices and maximizes profit by altering seat prices in real time. It balances supply and demand based on variables such as weather conditions or a competitor’s pricing. Not operating at full capacity, have static ticket revenue, too-low margins, or last-minute customers? Dynamic pricing is the answer.
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Donations

Enhance sales and increase donations with features that seamlessly meld donation prompts to your website. We can also develop robust fundraising systems that integrate with ticketing, patron management, and marketing, and empower you to manage and process many donation types in various payment forms.
Promo Code Functionality

Promo Code Functionality

Promo codes are a great way to incentivize purchases and gain or enhance customer loyalty. Track marketing efforts and referral programs to measure value. We can apply promo code functionality to many areas, including venue section, event type, or audience segment.
Creating Ticketing Packages

Creating Ticketing Packages

Patrons increasingly demand personalization. We can help you meet this with ticketing packages. Season tickets, subscriptions, and special offers can all keep audiences coming back for more. Offer pre-selected dates, or allow patrons to choose their own.
Refunds and Exchanges

Refunds and Exchanges

Provide superior customer service with ticket refunds or exchanges. Besides standing out from the crowd, you’ll love the increased productivity from automating the process of re-issuing, refunding, and exchanging tickets. It’s a value-add functionality that’s invaluable.
Customer Experience Optimization

Customer Experience Optimization

Are you optimizing every sales opportunity? The online event ticketing market is nearly $47 billion and growing. Using mobile apps to book movie, sports, and live event tickets is a huge factor. We’ll ensure your system is mobile responsive by applying our in-depth knowledge of UI and UX design.

Here's how our ticketing experts can bring your idea to life

Our Event Ticketing Base Products

Venue Mapping Tool
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Boca Printer App
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Access Control App Boilerplate
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Venue Mapping Tool
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Boca Printer App
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Access Control App Boilerplate
Venue Mapping Tool
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Exceed patron expectations with a customized venue map. With our venue mapping tool (VMT), ticketing platforms support event organizers with bespoke maps for unique venues. Built-in best seat available algorithm provides a safe, personalized event while maximizing revenue. Aerial views and multiple currency and language support mean our VMT can work with venues of any size and location.

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Aerial View
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Revenue Maximizing
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Best Available Seats Algorithm
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Ticket Holds
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Flexible Sections Configuration
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Multiple Currency and Languages Support
Boca Printer App
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Tailored to ticketing vendor requests, our one-click desktop printing app works on Windows and Mac OS. Streamline your ticket printing process with status messages for easy error detection and resolution, as well as detailed printing logs for transparency and simplicity. With PDF and FGL support, our app is all you’ll need to quickly print tickets with your Boca Printer.

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One-click Printing
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Windows App
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Mac App
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Status Messages
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Print Logs
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PDF and FGL Support
Access Control App Boilerplate
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Do your event organizers want a cross-platform app that serves a consistent patron experience while improving queue processing times? We’ve got you covered with a boilerplate, integratable via GraphQL API, that can save up to a month of development time. With Linea Pro and Famoco integrations, you can scan in style and sell tickets at the door. For BYOD, we offer camera ticket scanning. Either way, you get a customized UI, centralized events list view, a friendly scan result interface, and detailed scan history – all right in the app. Worried about connectivity? Offline mode will keep the show going. 

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Cross-platform
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Events List
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Camera Ticket Scanning
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Offline Mode
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Linea Pro Integration
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Famoco Integration
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Laser Scanning

Want to know more about our ticketing base products?

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Ticketing Market Growth
According to a recent IBISWorld’s report, the event ticketing industry is expected to grow at an average annual rate of 5%. Players must focus on expanding and optimizing their product and service offerings – and our solutions will do just that.
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Softjourn Ticketing Experience
Since 2004, we’ve delivered an extensive range of event ticketing solutions – both functional and system-level. We’ve developed new, creative solutions and enhanced existing platforms to help our customers compete, grow, and prosper.
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How We Apply Our Creativity
As a global technology services provider for event ticketing companies, we take great pride in developing innovative software. Our blockchain, voice, biometrics and access control, AR and fan engagement solutions all prove one thing to our clients: the best way to anticipate the future is to create it.
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Ticketing Market Growth
According to a recent IBISWorld’s report, the event ticketing industry is expected to grow at an average annual rate of 5%. Players must focus on expanding and optimizing their product and service offerings – and our solutions will do just that.

What Services We Offer

Whether upgrading an existing code or creating a new one, the most important expertise we offer is a proven approach to mitigating risk and containing costs. Discover more about Softjourn's expert Consulting Services.

Often clients don’t know what product they need, but do know the results they want. Our job is to help define the product and develop optimal solutions to get those results. Learn more about Softjourn's Discovery Phase Services.

To compete, our clients continually need to provide new and better services. We have our own R&D Centers – started in 2008 – which uniquely positions us to do just that. Read more about Softjourn's Research and Development Services.

Our developers and illustrators are experts at UI and UX design. They will work with you to understand your needs in going from idea to prototype to deployment faster and at less cost. Explore further into Softjourn's Digital Product Design Services.

Software development has grown exponentially in recent decades. Softjourn is the solution to help you define and develop forward-thinking technology that gets real-world results. Get to know more about Softjourn's Software Engineering Services.

Our core belief is that analyzing and testing is critical because the essential role of software is so important. In the process, our Quality Assurance team helps you create superior products. Explore further into Softjourn's QA services.

Since day one, we’ve been providing application support and maintenance services to each customer on every project. It’s why we’re a proven, trusted partner and reliable asset. Get to know more about Softjourn's Application Support and Maintenance Services.

Our technology stack at Softjourn is designed to empower us to deliver world-class services to our clients. With a strong focus on innovation and efficiency, we continually adapt our expertise to stay ahead of the curve. Discover the Technologies and Frameworks we utilize, and learn how we can bring your ideas to life.

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Technology Expertise

Softjourn is a software development company with an assembly of top-level ticketing experts ready to create innovative solutions tailored to each client’s needs. With almost two decades of building ticketing systems, we offer our clients advising services, development roadmaps, and high-performance applications.

Softjourn’s experts know how to build and deploy event applications and develop specialized features using the latest technologies to write new code or rewrite legacy code. 
 

Backend
Frontend
Mobile
Databases
DevOps
Test Automation
Clouds
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C
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Typescript
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Express
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PHP
Laravel
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Client Testimonials

Tacit Corporation selected Softjourn for their custom event ticketing solutions due to their technical expertise and direct approach. Brenda Crainic, CTO of Tacit, highlighted, "Our Softjourn team developed and helped us certify most of our integrations with over 60 third-party systems, such as Point of Sale, payment gateways, loyalty and gift cards, players cards, student cards, lockers and most recently, autonomous stores.
Our team’s dedication to understanding Tacit's needs has been instrumental in enhancing their platform’s capabilities, ensuring robust solutions. This ongoing collaboration underscores our commitment to delivering high-quality, innovative services that support our clients' visions." - Brenda Crainic, CTO and Co-Founder of Tacit

Read the Full Case Study