Mapping and Developing Application Specifications

At the beginning of the project, its scope was decomposed into milestones to follow the progress. Softjourn’s team also devised a software requirements specifications document for the React Native access control application. With clear deliverables, the development team was ready to start working.

Building the app using React Native. With Softjourn’s experience in the ticketing domain, our teams recommended React Native as an efficient tool for building access control apps. React Native required less engineering time and fewer tools, as the previous app was developed using the same framework.

Power Management. One of the key project requirements was Linea Pro battery management on devices used to scan tickets. For long events, the devices had to be optimized to use both internal and external batteries.

Additional Scanning Devices. 123 Tix wanted a well-performing application that would be able to use more affordable Android devices alongside LineaPro and iOS devices. To make this possible, our developers programmed the application to support multiple scanning devices.

Check-in/Check-out Functionality. Due to venue limitations and restrictions, a check-in/check-out feature helps event management regulate the number of people at an event.

Adding Offline Scanning Functionality. Offline mode is an essential feature for a scanning application, especially when events take place in venues with poor internet connections. Scanned data is stored in the device’s local memory and gets uploaded to the database as soon as it’s once connected to a server again. This way, the ticket scanning process can continue even if the internet is slow or when connectivity is lost. This feature is extremely important for all event management services, as it contributes to a positive event experience and fewer queues.

Improved Search mode. With new improvements added to the Search, all downloaded tickets, including the check-in status for each, become easily accessible. Gate agents can look for tickets by name, ticket ID, or customer document ID. In addition, they can manually check-in attendees and see and access the scanning history for every ticket.

The Benefits

In this project, Sofjtourn assisted 123 Tix in developing a new access control app equipped with new functionalities to create a frictionless ticketing experience.

With performance optimization and power management that takes advantage of the Linea Pro battery, 123 Tix will be able to host large events without queues, even with tens of thousands of attendees.

123 Tix’s new React Native-based hybrid app now features:

Simplified ticket scanning flow with Linea Pro
Improved power management on Linea Pro devices
Double ticket scanning using Linea Pro
Large-scale event accommodation
Extended and more user-friendly search option
New dashboard and ticket statistics
UI/UX enhancements
Android device support