"Softjourn has played an instrumental role in our success, allowing us to deliver new and functional products and features on time and as planned. "
TEKenable: Enhanced Data Security
ABOUT THE CLIENT:
The Challenge
TEKenable, which operates on the European market, wanted to implement functionality that allows monitoring of their security system, which includes some SEPA rules.
The Solution
A monitoring dashboard was created to help the client meet their needs. The dashboard captures any areas of the security system experiencing failures and any areas where performance can be improved upon.
The Result
The client benefits from the cooperation with Softjourn:
- Dedicated team. No need to use resources from other TEKenable projects.
- Knowledge. The team knows payment systems and technology.
- Confidence and quality. Good performance of the team.
The Challenge
Banks in the European Union (EU) countries, European Economic Area (EEA) countries, and Switzerland are included in the Single Euro Payments Area (SEPA).
SEPA was created to fully harmonize electronic euro payments to make it as easy and convenient for citizens and businesses to pay across Europe with one payment account and one card as it is in their home countries.
There is a set of rules and standards defined for SEPA transactions and soome of these rules are related to data security.
TEKenable wanted to implement new functionality to their system that allows monitoring of their security system,
The client wanted the monitoring tool to provide information on the:
- performance of the system
- status of key processes
- run times
- latest events that have occurred
- alert when defined conditions are not met
All of these features should ensure that customer data is being correctly secured and that payment requests are being processed in a timely manner so as not to detract from business operations.
The Solution
A monitoring dashboard was created to help the client meet their needs. The dashboard captures any areas of the security system experiencing failures and any areas where performance can be improved upon. Users from multiple clients can access the same interface and see a tailored view based on their data, as well as allow alert notifications to be set up.
Softjourn approached the problem and our team quickly found a way to respond to all client's requirements and develop a feature they needed. We were in constant communication to ensure the quality of the solution provided.
Here are the benefits of collaboration with our team that the client shared:
- Dedicated team. No need to use resources from other TEKenable projects.
- Knowledge. The team knows payment systems and technology.
- Confidence and quality. Good performance of the team.
- Collaboration. Professional communication within the team and with the client.
The Results
After successful delivery. our team helped our client roll out the new feature. If you need a reliable team that is quickly able to develop new features so your in-house team could focus on high-priority projects - contact us.