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At Softjourn, we architect the backbone of modern digital ecosystems through cutting-edge API development services. Our comprehensive suite encompasses everything from strategic API design and custom development to seamless integration and robust management solutions. Leveraging RESTful architectures, GraphQL flexibility, and gRPC efficiency, we craft APIs that meet and exceed the demands of today's interconnected applications. Whether you're looking to modernize legacy systems, optimize mobile experiences, or harness the power of cloud computing, our expert team delivers scalable, secure, and high-performance APIs that drive innovation and propel your business forward in the API economy.
Why APIs Matter:
- According to SlashData's 19th Developer Economics Survey, nearly 90% of developers reported using APIs in some capacity. Specifically, 69% use third-party APIs, while 20% utilize internal or private APIs.
- The global API management market size was valued at USD 5.42 billion in 2024. The market is projected to grow from USD 6.89 billion in 2025 to USD 32.77 billion by 2032, exhibiting a CAGR of 25.0% during the forecast period. Source
- In 2024, 74% of developers reported adopting an API-first approach, up from 66% in 2023. This methodology streamlines integration and enhances efficiency across development teams.
- According to the State of the API Report, between 26 and 50 APIs are now powering the average application, demonstrating the central role of APIs in modern software architecture.
- The AI API market is estimated at $48.5 billion in 2024 and is expected to grow at a 31.3% CAGR from 2025 to 2030, highlighting the increasing integration of AI capabilities through APIs. Source.
API Development Services
Unlock new possibilities and drive innovation with our comprehensive API development services. From meticulous design and architecture to robust implementation and ongoing management, our expert team guides you through every step of the API lifecycle. We create scalable, secure, and high-performance APIs that not only meet your immediate needs but also adapt to your evolving business requirements.
API Case Studies
SecuTix: Supporting Business Growth with Integration
SecuTix is a cloud-based ticketing platform that manages over 45 million tickets. They understood how important it was to improve productivity, maintenance, and data integrity, so they partnered with Softjourn’s developers to make it happen. With a new Salesforce plugin, SecuTix now has a consistent, timely integration that allows the company to offer a greater variety of events and venues to their customers.
Card Tent: Careful Analysis of API Requirements
When integrating with a third-party product, we recommend our clients conduct an API discovery phase. A discovery phase gives both the client and the service partner the knowledge of what is required and which parts are lacking and can help them map out their API needs.
Tacit: Streamlining Event Ordering with Custom API Integration
Softjourn collaborated with a leading entertainment company to develop a custom API to enhance their food and beverage ordering system. This solution improved integration between their ticketing and POS systems, streamlining the ordering process for attendees and boosting operational efficiency.
Ticketbud: Enhancing API for Improved Functionality
Ticketbud is an all-in-one event ticketing platform known for its customer support. Once they started experiencing problems with their mobile app, they turned to Softjourn for help. With almost 20 years of experience in the ticketing industry, our team started defining new API endpoints and code refactoring processes. As a result, Ticketbud’s mobile app can now easily work on bigger events, while increased functionality and new features can easily be implemented in the future.
Decision Control API
To enhance a concierge company's ability to control its fulfillers' purchases, Softjourn has developed a customized purchase control app that uses decision control system APIs. In the cloud-based environment, this app provides an additional level of control for card transactions based on rules designed to meet your company's business requirements.
Online Payment Solution and API Development
One US-based company offering online payment solutions for small and mid-sized merchants wanted to target larger established merchants, and it wanted to separate the inventory and payment processes. The way to solve this was to develop an online payment settlement and authorization API that would act as a payment gateway. Merchants were able to use it within the currently hosted solution.
Spektrix: Seamless Ticketing with Apple & Google Wallet Integration
To make mobile wallet ticketing possible, Softjourn developed a reliable API-based solution that connects directly with Spektrix’s ticketing system. Our engineers built secure endpoints to handle pass creation, delivery, and updates—ensuring real-time accuracy across devices. This API-driven approach provided the flexibility Spektrix needed to maintain control over ticket data while introducing a more modern delivery method.
Are you looking for a reliable and experienced API development company?
Secure API Development with Softjourn
At Softjourn, we understand that API security is paramount in today's digital landscape. Our team is highly skilled in building robust and secure APIs that deliver functionality and ensure that your data and users are fully protected. Here's how we prioritize security in every API we develop:
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Data Encryption: We implement industry-standard encryption protocols in transit and at rest, ensuring your sensitive information is always secure.
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Authentication & Authorization: We integrate strong authentication methods like OAuth2, JWT (JSON Web Tokens), and API keys to ensure that only authorized users can access your API endpoints.
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Rate Limiting & Throttling: To prevent abuse, we apply rate limiting and throttling strategies, ensuring your API is resilient against Denial-of-Service (DoS) attacks.
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Input Validation & Error Handling: By enforcing strict input validation, we minimize the risk of SQL injection, cross-site scripting (XSS), and other common vulnerabilities. Additionally, our error-handling mechanisms provide security without exposing critical information.
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Regular Security Audits & Testing: We regularly conduct penetration testing and vulnerability assessments on APIs to identify and mitigate potential security flaws.
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Compliance with Industry Standards: Whether you must adhere to GDPR, HIPAA, or other regulatory frameworks, we ensure your APIs meet all necessary compliance requirements.
Engagement Models
What Services We Offer
Whether upgrading an existing code or creating a new one, the most important expertise we offer is a proven approach to mitigating risk and containing costs. Discover more about Softjourn's expert Consulting Services.
Often clients don’t know what product they need, but do know the results they want. Our job is to help define the product and develop optimal solutions to get those results. Learn more about Softjourn's Discovery Phase Services.
To compete, our clients continually need to provide new and better services. We have our own R&D Centers – started in 2008 – which uniquely positions us to do just that. Read more about Softjourn's Research and Development Services.
Our developers and illustrators are experts at UI and UX design. They will work with you to understand your needs in going from idea to prototype to deployment faster and at less cost. Explore further into Softjourn's Digital Product Design Services.
Software development has grown exponentially in recent decades. Softjourn is the solution to help you define and develop forward-thinking technology that gets real-world results. Get to know more about Softjourn's Software Engineering Services.
Our core belief is that analyzing and testing is critical because the essential role of software is so important. In the process, our Quality Assurance team helps you create superior products. Explore further into Softjourn's QA services.
Since day one, we’ve been providing application support and maintenance services to each customer on every project. It’s why we’re a proven, trusted partner and reliable asset. Get to know more about Softjourn's Application Support and Maintenance Services.
Our technology stack at Softjourn is designed to empower us to deliver world-class services to our clients. With a strong focus on innovation and efficiency, we continually adapt our expertise to stay ahead of the curve. Discover the Technologies and Frameworks we utilize, and learn how we can bring your ideas to life.
Client Testimonials
Tacit Corporation chose Softjourn as their technology partner, impressed by our technical expertise and direct approach. Brenda Crainic, CTO of Tacit, highlighted, "Softjourn worked very closely with us to understand our needs, the dynamic of the combined team in Canada and Ukraine, and provided support for their professional growth and workplace satisfaction.
Our team’s dedication to understanding Tacit's needs has been instrumental in enhancing their platform’s capabilities, ensuring robust API development solutions. This ongoing collaboration underscores our commitment to delivering high-quality, innovative services that support our clients' visions." - Brenda Crainic, CTO and Co-Founder of Tacit
FAQ
API (Application Programming Interface) development involves creating connections that allow different software systems to communicate with each other seamlessly. For businesses, APIs provide a way to integrate existing systems, automate processes, and share data in real time, resulting in reduced manual work and fewer errors. By leveraging APIs, you can enhance customer experience, build new revenue streams, and create opportunities for collaboration by connecting with partners' systems or third-party platforms. Ultimately, investing in API development allows your business to innovate, scale efficiently, and stay competitive in an increasingly interconnected digital landscape.
Softjourn can develop various custom APIs, including RESTful, GraphQL, and SOAP, for internal systems, partner integrations, or public use. We customize each API solution to meet the unique requirements of your business and industry.
Our development teams prioritize security by implementing industry best practices such as authentication, encryption, and secure data transmission. Our team follows standards like OAuth and employs comprehensive testing to safeguard your APIs against vulnerabilities.
Absolutely! Our team can assess your API setup, suggest optimizations, and help integrate with modern systems or third-party platforms. We ensure smooth transitions while maintaining system stability and performance.
APIs automate the data flow between different software systems, reducing the need for manual data entry, minimizing errors, and speeding up workflows. This makes operations faster, reduces costs, and ultimately enhances the service you offer customers.
Softjourn has extensive experience in API development and integration across various industries, including fintech, ticketing, entertainment, and more. Our expertise ensures we can develop industry-specific solutions that address unique challenges.
Our process includes understanding your business needs, planning the architecture, developing and testing the end-to-end API, and integrating it seamlessly with your systems. We follow an agile methodology to adapt to changes and ensure the best possible outcome.
Yes, we specialize in developing APIs that integrate with third-party software, such as payment gateways, CRMs, ticketing systems, etc. We aim to help you create an interconnected system that enhances overall functionality.
We were encouraged because Softjourn asked the right questions and involved people with the right experience in the conversations.
Founder at PEX