Softjourn
Venue Mapping Tool

Apply Social Distanced Seating to Your Venue

Recent COVID-19 regulations require venues to use social distancing seats. This makes it challenging for event organizers to fill their seating capacity and generate expected revenue. Softjourn is ready to tackle the challenge with our updated Venue Mapping Tool (VMT).

The Revival of Live Events with Social Distancing

While event organizers are still figuring out how to bring back live events post-pandemic, one thing is sure — social distancing seating arrangement will still be with us for a while. 

Social distancing venues are a necessity and can give spectators the confidence to return to live events. While prioritizing the safety of event attendees is important, it’s also crucial for the event organizers to understand how a social distancing seating plan impacts event capacity.

That’s where Softjourn's VMT comes into play. It allows event organizers and venue managers to visualize at a glance how social distanced seating will look in their space. 

How Does Our Social Distanced Seating Work

Softjourn’s checkerboard seating algorithm enables event organizers to isolate seats, rows, or aisles; either all at once, or in different configurations. Our social distancing algorithm works in real time, isolating seating as both reservations or bookings are made. Softjourn's VMT is easy to integrate with existing ticketing platforms. 

The tool combines clear identifiers on placement, pricing, and more, with best seat recommendation and easy-to-use seat selection systems. Using different combinations, event organizers can apply a seating chart for social distancing in different ways to see what impact it will have on capacity, which can influence access control, queues, and much more. Softjourn’s VMT is available through a licensing model.

What Our VMT Delivers

Checkerboard Seating Algorithm
Checkerboard Seating Algorithm

Automate social distancing seating within a venue, empowering event organizers to adjust seats, rows, or aisles as necessary.

Revenue Maximizing
Revenue Maximizing

Generate the maximum revenue for a socially distanced event with convertible seating configurations, enabling unsold seats to be sold to the public at a later stage if regulations permit.

Intuitive Design
Intuitive Design
Create a floorplan that shows entrances and exits, allowing you to develop a plan for access control, foot traffic, queues, and much more.
Precise Seating
Precise Seating
Assign seat attributes, such as shape, color, and labeling to visualize rules that impact capacity.
Accurate Pricing
Accurate Pricing
Attach distinct ticket types per section, row, or down to the seat; import existing types via API.
Section Definition
Section Definition
Identify sections like general admission and VIP reserved seating with distinct shapes and colors.

Why Self-Hosting is Right For You

No connectivity issues
No connectivity issues
When your server is up, the tool and the inventory remain up. You don’t have to worry about someone else’s servers going down.
Better reliability
Better reliability
All components for the venue mapping tool remain within the same operations architecture, disaster recovery, and DevOps management.
Greater performance
Greater performance
Third-party services are hosting ticket sales for many, many events. High-volume ticket sales for another event can inadvertently slow down sales for your events. With self-hosting, you only worry about your inventory. When you need a performance enhancement, you don’t need to wait for anyone. You can do it yourself.
More secure
More secure
Self-hosting means you aren’t opening your inventory to a third party. You're not inadvertently sharing information about your events or seating operations. All API connections between the primary and reserved seating systems are kept private.

Why Choose Softjourn?

Here are some of the reasons why our clients work with us:
Here are some of the reasons why our clients work with us:
  • We Are Subject Matter Experts. After almost 20 years, we have a unique understanding about the kind of ticketing solutions that clients want. With us, they don’t waste time explaining a box office app, why offline mode is important, or how patrons work. Because of our experience, we can get up to speed quicker and our client’s new ticketing service functionality gets to market faster.
  • We’re Always Thinking Ahead. Clients understand that our expertise makes us an invaluable partner. We’re able to offer business-building insights like suggesting new functionality and advanced technology. We help our clients do more than remain competitive; we give them the tools to go after new markets and more profits.
  • We Constantly Communicate. We are proactively collaborative. It’s why a common compliment we hear is how we make sure our clients are actively involved and constantly updated at every stage of a project. We become a trusted partner in helping clients thrive, developing tailored solutions and services that deliver measurable results, no matter the industry.
Typical challenges we help our clients solve:
Typical challenges we help our clients solve:
  • Be ready for the revival of live events with a seating chart for social distancing. 
  • Offer modern technology or upgrades when they don’t have the time or bandwidth to handle.
  • Meet clients’ “cool factor” expectations.
  • Advise whether it’s better to integrate with existing services or build your own tool.
  • Collaborate with a tech partner who can hit the ground running due to an understanding of the ticketing industry.

Ready to Try?

Ready to take our venue mapping and seat picking tool for a test drive? Our VMT is currently in beta; we’d love to talk with you about your needs and wants for your ticketing organization.