Softjourn
Event Ticketing

Ticketing Consulting

The ticketing industry has grown immensely in the past few years. Now, digital ticketing and ticketing applications are a standard for the whole industry. For clients who decide to update their ticketing systems or build new solutions, having a knowledgeable partner to guide them through development that significantly speeds up the process and enhances the end product.
Softjourn knows ticketing. We have been experts in the ticketing industry for nearly two decades, and have closely followed innovation, trends, and top solutions. We have helped clients around the world employ new technologies to build solutions that push the industry forward.
The ticketing industry has grown immensely in the past few years. Now, digital ticketing and ticketing applications are a standard for the whole industry. For clients who decide to update their ticketing systems or build new solutions, having a knowledgeable partner to guide them through development that significantly speeds up the process and enhances the end product.
Softjourn knows ticketing. We have been experts in the ticketing industry for nearly two decades, and have closely followed innovation, trends, and top solutions. We have helped clients around the world employ new technologies to build solutions that push the industry forward.

Some of Our

Ticketing Clients:

Ticket River - Softjourn's event ticketing  client
Planeta Kino IMAX - Softjourn's entertainment client logo
IMS - Softjourn's ticketing client logo
myZone - Softjourn's live event ticketing client logo
Ticketbud - Softjourn's event ticketing client logo
SecuTix - Softjourn's event ticketing client logo
Ticketpro
Ticket Hoy
WW&L - Softjourn's event ticketing client
TicketPrinting.com
Datahove
Event Espresso - Softjourn's event ticketing client logo
Vendini
Floktu
ticketmaster
Eventgroove - Softjourn's ticketing client
Cinewav
EzTix
live nation
etix
Ticombo
Eventfinda company logo

Ticketing Consultation Services We Offer

Ticketing and technology are closely intertwined. While some companies operate only in the ticketing domain, others need access control applications for specific projects. Our consultants will help you clarify your ideas, whether you’re starting a project from scratch or are looking to upgrade your technology. Our goal is to identify and solve your biggest challenges using the best technologies and solutions, tailored to your projects. 

 

Here's how our ticketing advisors can bring your idea to life

Products That Will Take Your Event to The Next Level

Reserved seating
Reserved seating

For clients looking to get ahead of the competition, reserved seating may be the answer. Reserved seating has been shown to improve fan experiences, thus drawing in more customers and higher profits. It can also be highly customizable, allowing for group sales, venue mapping, refunds and exchanges, and much more. If you are looking to add reserved seating functionality, Softjourn’s VMT package is a cost-effective and fast solution. Read more.

Fan Engagement App
Fan Engagement App

When our clients ask us how they can increase revenue, we suggest creating a Fan Engagement App. Our personalized app drives customer interactions, allows for monetization, offers new content types (like live streaming!), and will help you reach new markets. Additionally, a fan engagement app will help you learn about your patrons and their needs through surveys and collected data.

Contactless Ticketing
Contactless Ticketing

If you are looking for a faster and easier way for customers to enter events, the search is over. Contactless ticketing is 10 times faster than barcode scanning and helps prevent fraud. Plus, patrons spend 20% more when using contactless instead of cash. Softjourn’s contactless ticketing also supports VIP services and allows you to collect data for your sponsors. 

Access Control App
Access Control App

Does your current technology allow you to recognize VIPs and donors when they enter your event? Our access control app identifies customers at the door who need accessibility help, are VIPs, donors, season subscription-holders, or any other qualification you’d like to know. This allows you to make important introductions, provide incentives, give accessibility options, and create a personalized experience for special patrons.

Client Testimonials

Tacit Corporation chose Softjourn as their technology partner, impressed by our technical expertise and direct approach. Brenda Crainic, CTO of Tacit, highlighted, "Our Softjourn team developed and helped us certify most of our integrations with over 60 third-party systems, such as Point of Sale, payment gateways, loyalty and gift cards, players cards, student cards, lockers and most recently, autonomous stores.
Our team’s dedication to understanding Tacit's needs has been instrumental in enhancing their platform’s capabilities, ensuring robust consulting solutions. This ongoing collaboration underscores our commitment to delivering high-quality, innovative services that support our clients' visions." - Brenda Crainic, CTO and Co-Founder of Tacit

Read the Full Case Study