Ticketing Consulting
Softjourn knows ticketing. We have been experts in the ticketing industry for nearly two decades, and have closely followed innovation, trends, and top solutions. We have helped clients around the world employ new technologies to build solutions that push the industry forward.
Softjourn knows ticketing. We have been experts in the ticketing industry for nearly two decades, and have closely followed innovation, trends, and top solutions. We have helped clients around the world employ new technologies to build solutions that push the industry forward.
Some of Our
Ticketing Clients:
Ticketing Consultation Services We Offer
Ticketing and technology are closely intertwined. While some companies operate only in the ticketing domain, others need access control applications for specific projects. Our consultants will help you clarify your ideas, whether you’re starting a project from scratch or are looking to upgrade your technology. Our goal is to identify and solve your biggest challenges using the best technologies and solutions, tailored to your projects.
Here's how our ticketing advisors can bring your idea to life
Products That Will Take Your Event to The Next Level
For clients looking to get ahead of the competition, reserved seating may be the answer. Reserved seating has been shown to improve fan experiences, thus drawing in more customers and higher profits. It can also be highly customizable, allowing for group sales, venue mapping, refunds and exchanges, and much more. If you are looking to add reserved seating functionality, Softjourn’s VMT package is a cost-effective and fast solution. Read more.
When our clients ask us how they can increase revenue, we suggest creating a Fan Engagement App. Our personalized app drives customer interactions, allows for monetization, offers new content types (like live streaming!), and will help you reach new markets. Additionally, a fan engagement app will help you learn about your patrons and their needs through surveys and collected data.
If you are looking for a faster and easier way for customers to enter events, the search is over. Contactless ticketing is 10 times faster than barcode scanning and helps prevent fraud. Plus, patrons spend 20% more when using contactless instead of cash. Softjourn’s contactless ticketing also supports VIP services and allows you to collect data for your sponsors.
Does your current technology allow you to recognize VIPs and donors when they enter your event? Our access control app identifies customers at the door who need accessibility help, are VIPs, donors, season subscription-holders, or any other qualification you’d like to know. This allows you to make important introductions, provide incentives, give accessibility options, and create a personalized experience for special patrons.
Our Ticketing Consulting Case Studies
Tixnet: Discovery Phase as the Foundation of Every Successful Project
Tixnet, a subsidiary of Ticombo GmbH (Germany) with a focus on event ticketing, called on Softjourn to discuss their latest project with our domain experts to gain a better understanding of what technologies would best support their project goals.
Ticketmaster: How Xamarin Benefits Ticket Scanning Apps
Seeking a less expensive and time-consuming ticket scanning app, Ticketmaster approached Softjourn about investigating whether Xamarin mobile app development would fit its needs.
Ticketbud: Enhancing Access Control with Technical & Ticketing Expertise
Ticketbud sought Softjourn's expertise in resolving a bottleneck issue in their access control app. After reviewing their apps and API documentation, Softjourn worked on developing a solution to an issue that blocked long-term business growth.
Cinewav: A/V Solution for Outdoor Cinema Experience
Cinewav, a Singapore-based startup, approached Softjourn with a unique idea—to deliver a new, immersive approach to outdoor group movie-watching events.
Tixnet: Discovery Phase as the Foundation of Every Successful Project
Tixnet, a subsidiary of Ticombo GmbH (Germany) with a focus on event ticketing, called on Softjourn to discuss their latest project with our domain experts and consultants to gain a better understanding of what technologies would best support their project goals.
VP of Product at SecuTix
In comparing it to their proprietary in-house ticket-scanning app, they saw the greatly improved performance with Xamarin.