We’ve delivered ticketing solutions—both optimized existing platforms or building it from the ground up—to help our customers fill the venue, keep out fraudulent tickets and smooth their operations. Since 2004, we've worked with ticketing service providers, such as: Ticketmaster, Vendini, eTix, Live Nation, Event Espresso and TicketPrinting.com.
People have infinite ideas and Softjourn gives them life!
Venue Mapping
Reserved Seating Functionality
Have you considered adding reserved seating functionality to your current general admission ticket sales application? For sure it can be an excellent way to gain additional business, expand your services scope, increase revenue and also meet the needs of existing clients who must sell reserved seats as well as general admission tickets.
Our Venue Mapping Tool is designed to integrate easily with other ticketing systems or platforms as an add-on service. It combines unique features, like flexibility in venue creation (different curving, angles) and real time update on the map—important to include when providing a venue map and enabling a patron to choose a seat.
Fan Engagement
Attendee social interaction
Fan engagement is your ticket to success. Making a strong connection with attendees is much more important than having a large group of undefined, potential ticket-buyers. One of the most valuable benefits of Softjourn’s fan engagement app is attendee data that provides you creative ideas to boost your business marketing.
Attendees use the app in a range of different ways, each piece of data can be compiled to help you better understand the impact prior, during and after your event. You can make strategic decisions knowing if your attendees used the navigation to get to the event, read about the partners, looked for updates and many more.
RFID for Access Control
Access Control Systems
Be a tech leader with industry innovations! Upgrade your access control ticket scanning device to the latest that supports RFID. In addition, benefit from additional opportunities provided by RFID technology, such as controlling the attendees’ flow throughout the venue. Increase fan engagement and security by using crowd management at the event.
Our solution supports engaging the fan more deeply, reducing bottlenecks at the gate and gathering data points at all hours including peak entry hours. It provides real time concession line information. Used as a digital wallet, it also means convenience for festival attendees, as there is no need to carry around money or credit cards.
Mobile Ticket Validation
Access Control Systems
Access control apps are designed to get your patrons in the door faster! You can benefit from better, digitized, real-time data collected at the gates. This knowledge is crucial since it helps you realize your goals. In addition, security of the attendees is increased, because everything is under control. Can you expect more?
Ticket scanning, ticket verification, VIP recognition, patron name or order number identification—all of the data you need to know. Even in the case of Internet connectivity is lost—tickets can be scanned and the data stored in the device’s local memory until connectivity returns. Softjourn’s solution helps the show go on.
Venue Management
Softjourn has built venue management / event tracking applications that are used by venue owners to give them instant access to how ticket sales are going for their events. The app sends them alerts to let them know if they have broken even on an event’s ticket sales, if they are falling behind, if they need to step up or push ticket sales, and more.
Blockchain in Ticketing
Softjourn has built venue management / event tracking applications that are used by venue owners to give them instant access to how ticket sales are going for their events. The app sends them alerts to let them know if they have broken even on an event’s ticket sales, if they are falling behind, if they need to step up or push ticket sales, and more.
Dynamic Pricing
Enable your venue customers to get the best handle on their revenue. Different pricing strategies affect the number of tickets sold. Date, time of the day, weather, news—almost everything can change potential fan interest and plan, which is crucial for your business. Dynamic pricing is in demand by today’s customers, do not stay behind.
Creating Ticketing Packages
It’s more than buying a simple ticket now, it's buying a new experience and engaging in the event with new technology. With our ticketing solution, you have the ability to offer the ticket package so your customers will provide more value to attendees. Expand your options by selling the tickets in a more efficient way, be more flexible and gain more clients!
Refunds and Exchanges
We know how to help you separate your company from the crowd—expand your existing service with the option to refund or exchange a ticket. For sure, you'll increase productivity by automating the time-consuming manual process of reissuing, refunding and exchanging tickets. Your clients will be more satisfied. Things to make you grow!
According to IBISWorld’s report, the ticketing industry is expected to grow at an average annual rate of 5.0%. Players must focus on expanding and optimizing their product and service offerings.
We have delivered a range of ticketing solutions—both functional and system-levels, developed from scratch or built based on existing platforms. We help our customers gain market share.
We take pride in our innovations. We are focused on blockchain solutions, voice, biometrics and/or face for access control, LED for faster access control and AR for increasing fan engagement.