Thought Leadership
11 min read
Contents:
  • Why Compliance in Fintech Is So Complex
  • Key Regulatory Areas Fintechs Must Address
    • KYC and AML
    • Data Privacy and Protection
    • Payment Processing Standards
    • Open Banking and Licensing
  • How to Approach Compliance Strategically
    • Design With Flexibility for Global Rules
    • Incorporate Secure Logging and Audit Trails
    • Automate Compliance Wherever Possible
    • Work Closely With Legal and Regulatory Advisors
    • Maintain Documentation and Update Continuously
    • Tools and Partners That Can Help
    • RegTech Platforms for KYC and AML
    • Privacy and Consent Management Tools
    • Cloud-Based Security and Monitoring
    • When to Bring in a Tech Partner
  • Emerging Compliance Trends in 2025 and Beyond
    • 1. Real-Time Compliance and Continuous Monitoring
    • 2. AI Accountability and Explainability
    • 3. Digital Identity Regulations
    • 4. ESG and Sustainability Reporting
    • 5. Cross-Border Compliance and Data Localization
  • Compliance Is Not a Roadblock, It’s a Strategy
  • Get Expert Help with Fintech Compliance

Regulatory compliance is no longer just a final step in fintech development. It is a critical function that shapes how products are designed, deployed, and scaled.

As fintech platforms grow in complexity and enter new markets, they must adapt to a fast-changing regulatory environment that spans privacy laws, payment standards, fraud detection, and more.

This article explores the most pressing compliance challenges facing fintech companies today. We will cover key regulatory areas, the reasons behind rising complexity, and how to take a proactive approach that reduces risk and builds user trust.

Whether you are building a mobile wallet or a lending platform, understanding compliance from the start will help you launch faster and operate more confidently.

This article builds on topics from our Complete Guide to Fintech Software Development, which covers development, infrastructure, compliance, and more.

navigating fintech regulations

Why Compliance in Fintech Is So Complex

Fintech companies do not just build apps—they build systems that manage money, identity, and risk across borders. This means they are subject to a wide range of overlapping and sometimes conflicting regulations. What makes compliance so challenging today?

  • Global operations. Fintech platforms must comply with different laws in every region they serve. This includes GDPR in Europe, CCPA in California, PCI DSS for payment security, and PSD2 or other open banking rules.
  • Evolving fraud and security threats. Regulators expect real-time fraud detection, strong identity verification, and clear audit trails. The bar continues to rise as bad actors become more sophisticated.
  • Constant product innovation. New features like AI credit scoring, BNPL, or digital identity tools often move faster than regulation. This creates gray areas that carry compliance risks.
  • Increased enforcement. Regulators around the world are becoming more active. Non-compliance can lead to significant fines, reputational harm, or delays in launching services.

Compliance is not just about avoiding penalties. It is part of building a platform that users and partners can trust.

Example: To comply with new Open Banking regulations and maintain PCI DSS certification, UPC partnered with Softjourn to migrate from on-premise infrastructure to a secure, serverless AWS environment. The move improved both compliance and scalability. Read More.

Key Regulatory Areas Fintechs Must Address

Fintech platforms need to plan for compliance across several core areas. Each has its own rules, standards, and risks. Here are the most important categories to consider:

KYC and AML

Any platform that opens accounts, processes payments, or facilitates lending must implement Know Your Customer (KYC) and Anti-Money Laundering (AML) processes. These typically include:

  • Verifying user identities with government-issued IDs or biometrics
  • Screening users against global watchlists
  • Monitoring transactions for suspicious activity

Data Privacy and Protection

Handling sensitive financial data means complying with privacy regulations such as GDPR, CCPA, and others. Core practices include:

  • Collecting only the data you need, with user consent
  • Encrypting all data at rest and in transit
  • Allowing users to access, modify, or delete their personal data
Example: Softjourn worked with PEX to strengthen security and streamline PCI compliance by upgrading infrastructure and improving monitoring. Read More.

Payment Processing Standards

If your application stores or processes payment card data, you will likely need to meet PCI DSS requirements. This includes:

  • Securing payment flows and storage
  • Using tokenization and strong encryption
  • Performing regular vulnerability scans and maintaining access logs
Example: Bullet partnered with Softjourn to meet Central Bank of Ireland standards while migrating to a more secure cloud infrastructure. Read More.

Open Banking and Licensing

For platforms operating in regulated markets, such as the EU or UK, compliance with open banking standards is essential. Requirements include:

  • Secure integration with bank APIs
  • Support for Strong Customer Authentication (SCA)
  • Operating under a licensed partner bank or securing your own license, depending on the services offered
Example: Softjourn developed a PCI DSS–compliant payment recovery platform for a Cybersource, including secure data handling and encryption measures that supported their PCI certification. Read More.

how to approach fintech regulations

How to Approach Compliance Strategically

Meeting regulatory requirements should not be treated as a final step in product development. Instead, successful fintechs take a compliance-by-design approach: embedding compliance into architecture, workflows, and decision-making from day one. 

This reduces costly rework, improves audit readiness, and helps avoid delays when entering new markets.

Here are several practical ways to build compliance into your fintech development process:

Design With Flexibility for Global Rules

Use a modular architecture that allows you to enable or disable compliance features based on region. This can include data retention policies, transaction limits, or identity verification methods that vary across jurisdictions. Designing for flexibility ensures that your platform can adapt as regulations evolve.

Incorporate Secure Logging and Audit Trails

Detailed, tamper-proof logs are essential for both internal reviews and external audits. Your system should track access to sensitive data, failed login attempts, transaction history, and administrative changes. These logs should be securely stored, encrypted, and backed up.

Automate Compliance Wherever Possible

Many compliance tasks can be automated to reduce human error and increase efficiency. Examples include automatic transaction monitoring, identity verification flows, real-time alerts for suspicious activity, and secure documentation of user consent. Automation also makes it easier to scale operations without sacrificing oversight.

Example: To support regulatory compliance, Softjourn helped iKobo implement a rules-based fraud detection system with localized customer messaging, reducing risk and support overhead. Read More.

Your legal and compliance teams should be involved early in product development. Their input can guide how user flows are structured, how data is collected, and what partners or providers you can integrate with. Regular collaboration helps bridge the gap between technical execution and legal obligations.

Maintain Documentation and Update Continuously

Good documentation is not just for internal use – it is essential for proving compliance to regulators. Document your architecture, security measures, vendor relationships, and internal policies. Also, make sure to review and update this documentation regularly as your platform evolves.

Example: A U.S.-based financial institution worked with Softjourn to implement audit-ready architecture, pass a complex FDIC audit, and prepare for future PCI-DSS certification. Read More.

Tools and Partners That Can Help

No fintech team can manage compliance entirely on its own. The complexity of modern financial regulations, combined with rapid product development cycles, makes it essential to use trusted tools and experienced partners. The right support can reduce risk, accelerate development, and free your internal teams to focus on innovation.

RegTech Platforms for KYC and AML

Automating identity verification and transaction screening helps meet regulatory requirements at scale. These tools integrate easily into onboarding flows and provide audit-ready reports.

These platforms are especially valuable for companies launching in multiple countries or working with underbanked populations who may not have traditional documentation.

Complying with global data privacy regulations like GDPR and CCPA requires more than a privacy policy. Tools that manage user consent and data access requests help ensure transparency and legal compliance.

These tools also support data subject access requests (DSARs), which are mandatory in many jurisdictions.

Cloud-Based Security and Monitoring

Continuous monitoring is essential for maintaining security and proving compliance over time. Cloud-native tools help identify vulnerabilities, log system activity, and respond to threats in real time.

Example: For PEX, Softjourn introduced a new SIEM system and migrated to Zero Trust infrastructure to improve monitoring and compliance. Read More.

When to Bring in a Tech Partner

Some regulatory challenges require more than tools; they need a team with experience across infrastructure, development, and compliance. In these cases, a fintech development partner can help:

Example: Bullet partnered with Softjourn to modernize its infrastructure and meet Central Bank of Ireland regulations, ensuring high availability, disaster recovery, and secure cloud architecture. Read More.

emerging fintech regulation trends

The regulatory environment for fintech is not only expanding in scope but also shifting toward continuous oversight and deeper scrutiny. 

As new laws are introduced and global standards tighten, fintech companies will need to evolve their compliance strategies to stay ahead.

Here are five key trends shaping the next phase of fintech compliance:

1. Real-Time Compliance and Continuous Monitoring

Regulators are increasingly expecting fintech platforms to maintain ongoing visibility into system activity. Instead of relying solely on annual audits, companies must now demonstrate that they can detect issues, respond to threats, and maintain compliance in real time. This is especially important for services that involve lending, payments, or cryptocurrency.

2. AI Accountability and Explainability

Artificial intelligence is playing a growing role in fintech, powering decisions related to risk scoring, fraud detection, and customer support. In response, regulators are beginning to require that companies explain how their AI models make decisions. This includes documenting model logic, testing for bias, and ensuring transparency for end users, especially when those decisions affect access to financial services.

3. Digital Identity Regulations

Digital identity frameworks are becoming more common around the world. For example, the European Union’s eIDAS 2.0 regulation supports standardized digital IDs that can be used across borders. As more governments adopt similar systems, fintech companies will need to support these digital credentials within their onboarding flows and account management processes.

Example: Softjourn worked with Noca to build a secure, cost-effective electronic check platform designed to lower merchant fees while incorporating robust validation and security protocols. Read More.

4. ESG and Sustainability Reporting

Some fintech platforms, especially those offering investment tools or green financial products, are beginning to face new reporting expectations around environmental, social, and governance (ESG) metrics. Whether required by regulators or requested by investors, these disclosures 

5. Cross-Border Compliance and Data Localization

Serving customers in multiple countries introduces added complexity. Fintech companies must comply with local laws regarding data storage, financial reporting, and consumer protections. In some cases, data must be stored locally within a country’s borders. As these rules continue to develop, fintech platforms must be ready to adjust their infrastructure and operational processes accordingly.

Tip: Building flexibility into your architecture and compliance workflows can help you scale without being slowed down by shifting regulations.

future of fintech compliance

Compliance Is Not a Roadblock, It’s a Strategy

In the fast-moving world of financial technology, regulatory compliance can often seem like a barrier to innovation. In reality, it is one of the most powerful tools fintech companies can use to build trust, reduce risk, and operate successfully across different markets. 

When treated as a core part of product development rather than a last-minute checklist, compliance becomes a long-term advantage.

Example: Softjourn helped Versapay migrate to AWS Aurora to handle growing data volumes while maintaining operational continuity and data integrity—key considerations for regulated fintech systems. Read More.

Get Expert Help with Fintech Compliance

At Softjourn, we help fintech companies solve these challenges every day. Whether you need to design secure infrastructure, build audit-ready workflows, or meet region-specific regulations, our team has the experience to support your goals.

Looking for more guidance on building modern, secure financial solutions? Explore our Complete Guide to Fintech Software Development.

Ready to launch or improve your fintech platform? Let’s talk about how Softjourn can help you embed compliance, security, and scalability from the start.